2nd Line Support Engineer

2 months ago


Gillingham, United Kingdom Proactive Appointments Full time

**2nd Line Support Engineer**

Hybrid working

Our client, a leading manufacturing and distribution organisation with a head office in the Gillingham area have an exciting opportunity for a 2nd Line Support Engineer to join on a permanent basis. This role will allow you to work with experience 2nd and3rd line Engineers and will give you the ability to learn on the job. A strong background in 1st line and some 2nd line support experience is required as well as a positive attitude towards providing high quality customerr service.

**Key technical skills**
- Networking Architectures
- CISCO Switch/Router Configuration & Topographies
- Talari SD WANor similar SD WAN products
- Load Balancing (ideally Kemp)
- DNS, DHCP, DCs
- Appreciation of SecOps and DevOps Philosophy
- Advanced experience in implementing and designing the above-mentioned technologies across multinational enterprises.

**Desirable technical skills**:

- VMWare (ESXi, vCenter etc.)
- Cloud PBX, Cloud Telephony
- Windows Server 2012 - 2019
- Monitoring tools and technologies (SNMP) such as Orion/SolarWinds
- NetApp / 3PAR / MSA / Other SAN technologies
- MS Teams PBX Capabilities

**Qualifications**:

- Experience in a similar position and exposure to working within large multinational and multicultural organizations.
- College/University degree beneficial however knowledge, aptitude, experience, attitude and commitment are more essential

**2nd Line Support Engineer**

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation



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