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At DCS Group, we're not just about delivering products; we're about delivering innovation, reliability, and excellence to our customers. With over 30 years of experience, we've become the trusted partner and manufacturer of leading FMCG brands, expanding our reach to fulfill diverse customer needs through our various business divisions. Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application. Our Sales & Distribution division excels in UK retail, wholesale, and specialist routes to market, working closely with our Co-Packing division to offer tailored packaging solutions. Meanwhile, our Export division proudly distributes market-leading British FMCG brands globally, and our Manufacturing division manufactures Health & Beauty products right here in Britain. We're committed to being consumer insight and data-led in everything we do, taking the time to intimately understand our customers to deliver unmatched service and solutions. We're currently seeking a passionate and dependable Senior National Account Manager - ECOMMS to join our team on a permanent basis. This remote role offers flexibility, with regular meetings and office visits required. Key Responsibilities:
- Drive supplier objectives in line with Joint Business Plans (JBPs)
- Cultivate a deep understanding of customers, including KPIs, retail portfolios, shopper profiles, and more
- Own and execute customer strategy, including collaborative volume and value forecasting
- Implement and track customer budgeted investment, managing invoices and claims effectively
- Influence range and distribution, track EPOS data, and analyse competitor intelligence
- Ensure compliance with Good Distribution Practice of medicinal products for relevant activities
- Exceed DCS sales and margin targets
- Build successful customer relationships to grow market share
- Develop and deliver volume and value forecasts for ECOMMS
- Improve DCS' financial performance through effective management of supplier investment and terms agreements
- Support in developing the Rapid Delivery sector and identifying short-term opportunities
- Coach and develop one National Account Manager (NAM) into a high performer
- Results-focused with developing leadership skills
- Initiative-driven with excellent commercial awareness
- Advanced negotiation and stakeholder management abilities
- Proficiency in category management, forecasting, and Microsoft Office tools
- Life Cover
- Pension
- Medical Cash Plan
- Cycle to Work Scheme
- Well-being initiatives
- Subsidised Cafe with free breakfast
- Staff Shop
- Social Events
