FINEX Banking Lead Relationship Manager

2 weeks ago

London, United Kingdom Willis Towers Watson Full time

The Role:

  • Responsible for working with Account Executives in the division andClient Relationship Directors.
  • Build constructive relationships with assigned portfolio of clients, and associated underwriters, claim managers, third parties and service providers.
  • Function as a senior resource on other FI accounts within the division; participate in client. communications/conference calls/meetings where high level, technical expertise is needed.
  • Provide TPL and technical, industry and subject matter expertise where required.
  • Represent FINEX FI/Willis Towers Watson on industry panels, webinars, social media, etc.
  • Assist in achieving the goals and objectives of the Financial Institutions Division and FINEX GB.
  • Support the overall operational governance and decision making process.
  • Support management and WTW in the management of risks.
  • Overseas travel as and when required.
  • Ensure adherence to Willis Towers Watson policies, procedures and all regulatory requirements.
  • Serve as primary senior point of contact within FINEX GB for HK Account Executives and Client Relationship Directors in respect of HK and Asia based clients.

The Requirements:

  • Preferably ACII qualified or working towards the ACII qualification.
  • 15 years+ insurance experience in the financial institutions and related market.
  • Extensive knowledge of the FINEX lines of insurance.
  • Experienced knowledge of insurance markets globally in order to deal effectively with client and Willis Towers Watson needs.
  • Knowledge of both broking and claims processes and procedures.
  • Strong communication, negotiation and influencing skills.
  • Ability to analyze and provide concise conclusions.
  • Time management and organizational skills.
  • Proficient computer skills relevant to Microsoft Office, Outlook, and web-based applications.
  • Solution focused with a personal drive to achieve significant change in relatively short periods of time and able to motivate teams to focus and deliver on priorities.
  • Stakeholder management skills .
  • Clear and compelling communication and presentation skills, written and verbal.
  • Business and political awareness.
  • Strong interpersonal skills with ability to build effective relationships, at all levels, with clients, prospects, associates, insurers and external specialists.
  • Holds all regulatory licences, permissions and technical or other requirements applicable under UK legislation and FCA rules and guidelines.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity

Our work style: At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. You can also benefit from flexible working opportunities, such as part-time working, and will have control over your work-life balance.

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