Facilities and Operations Officer
2 days ago
Operations Manager London / Hybrid (3 days in the office)
Employment Type: Full-time
Circa £40K Basic Salary + 25 days Holiday + Pension + Healthcare
STOIX is a rapidly growing, dynamic executive search partner committed to connecting top-tier talent with leading organisations across various industries. We are looking for an experienced and proactive Operations Manager to play a key role in ensuring the smooth day-to-day running of our business. Role Overview: As Operations Manager, you will oversee a range of critical business functions, including finance, payroll, invoicing, diary management, CRM management, and more. The ideal candidate will be a highly organised, detail-oriented professional with strong operational and financial skills, ensuring the smooth running of the company while supporting the executive team.
Finance & Payroll: Manage the company’s financial processes, including payroll, invoicing, and expenses. Liaise closely with external accountants to ensure timely and accurate financial reporting.
Oversee payment collections and ensure all invoicing and payments are completed promptly.
Diary Management: Efficiently manage the founders’ schedules, coordinating meetings, travel arrangements, and appointments.
CRM Management: Maintain and update the CRM system, ensuring that all client and candidate data is accurate and up to date. Optimise CRM use for business insights and operational efficiency.
Contracts & Compliance: Draft, review, and manage contracts with clients, suppliers, and contractors. Ensure that all contractual agreements meet legal requirements and internal policies.
Event Planning: Organise and execute internal and client-facing events, including team meetings, networking events, and client lunches.
Office Operations: Ensure the smooth running of day-to-day office operations, including supplier management, procurement, and IT coordination.
Involvement in projects: B-Corp, Corporate Events, activities, business improvement initiatives.
Proven experience in an Operations or Office Management role, ideally in a fast-paced, professional environment.
Strong financial acumen, with experience managing payroll, invoicing, and credit control.
Proficiency in CRM systems, Microsoft Office, and financial software.
Experience in contracts and compliance is an advantage.
Event planning experience is desirable.
A collaborative and innovative work environment with opportunities for career progression.
Competitive salary and benefits package. We’re passionate about creating an inclusive workplace for our clients that promotes and values diversity.
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