Service Desk Manager

**Service Desk Engineer** Are you a Service Desk Engineer looking for your next exciting opportunity? This leading charity is going through a sustained period of growth and are currently looking to invest in a Service Desk Engineer to join their growing team, based in Tower bridge, London. As the Service Desk Engineer, you will be responding to any...

**Service Desk Manager** A brand new and exciting role has just arisen for an experienced Service Desk Manager to join a leading charity based in Aldgate, Central London. As the Service Desk Manager you will have experience of working in an ITIL environment while also being ableto lead a team of Service Desk professionals. This is a great chance for someone...

Job summaryHave you ever thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you�re passionate about technology and ready to lead a high performing team, this could be your next move.At FCDO Services, we...

You will be responsible for managing and overseeing the 24/7/365 service desk team providing an internal IT department for various clients. You will be driving a culture of service excellence, continuous improvement and delighting customers. In this role, you will also be responsible for the line management of technical and team lead staff members,...

Are you wanting to expand your abilities and grow with a fantastic company in a diverse industry? Read below for an amazing opportunity... About the Company Our client has been a leading provider of IT Support and Managed Services within London since 2004. They provide a comprehensive range of enterprise level IT solutions to a range of clients from...

About UsWe’re one of the fastest growing MSP Cloud Service providers in the UK, helping SMEs in the Accountancy and Professional Services sector with exciting digital transformation projects.We recently saved millions for an insurance company by building an anti-fraud application based on RPA - Robot Process Automation and we have similar projects in the...

Key responsibilities: Direct line management for a team of Service desk analysts, providing feedback through 121s and formal reviews Draft the Service desk strategy to drive the shifting of incidents and requests to more efficient and faster resolution processes and design a flexible and robust service Develop, gain agreement to, own and maintain the...

Customer Service Desk Manager London Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This role...

Role: Service Desk Manager We are supporting our client as they search for their next Service Desk Manager. The successful candidate will work within a team of highly driven experts, providing client-side support and overseeing the daily operations of the service desk team. This role involves managing a team of support professionals, implementing best...

Customer Service Desk Manager Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This role will...

IT Service Desk Manager Role: To manage and own the Service Desk function of the IT Services Division within the Company To ensure the performance of IT support services to customers within contractually agreed metrics Work with all departments, and all customers on a personal basis, to ensure excellent service delivery Responsible and accountable for the...

We are looking for a seasoned Service Desk Operations Manager with a passion for driving service improvements and operational quality within the IT space. This position lies in a forward-thinking technology department within a well-established firm. As the Service Desk Operations Manager, you will be responsible for leading a talented team of 8 IT service...

Customer Service Desk Manager Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner. This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This role will...

**IT Support Analyst** **Salary - £20,000 - £25,000** **Located - Southwest London** **IT Support, 1st Line, Windows, Office 365, Exchange** This fantastic company, based in South West London requires an experienced Service Desk Analyst to join the team for a new permanent position. As the Service Desk Analyst, you will be required to:W - Provide...

Location: London - Sector: Cloud, Infrastructure and Services - Job type: Contract - Job functions: IT Service Management - Salary: £450 - £550 per day - Contact: James Birdi - Job ref: 91149_1682586431 - Published: about 3 hours ago - Expiry date: 2023-06-08 - Startdate: ASAP You're role as Service Desk consultant will be to design, plan and implement a...

La Fosse Associates are currently partnered with a client who are looking to hire a Service Desk Manager into their team, on an initial 3 month contract. This role will be based out of their London office, £500-£550 a day and be inside IR35. You'll be managing a team of circa 10 Engineers, driving good operational process, continuous improvements,...

**Job Title**: Service Desk Advisor **Shift Pattern**:Monday - Friday, 8am-5pm **Salary**:£13.03 **Weekly Pay** **Responsibilities**: - Prioritize and assign service desk calls to appropriate teams or individuals - Escalate service desk calls that require further attention - Ensure all service desk calls are resolved within agreed timeframes - Provide...

Role OverviewYou could be just the right applicant for this job Read all associated information and make sure to apply.As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The...

Brand-new job opportunity as Service Desk Administrator in London Your new company We are one of the UK’s leading facilities management and professional services company, and we will work with a range of household names who are instantly recognisable in banking, critical government sites as well as hospitals and sectors.Your new role You will support...

Our Client is a retail technology software company. They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience. Supporting various teams across the CS Department and the Company to ensure the highest quality of service to our Customers - both internal and external. Overall ticket...