Customer Operations
2 weeks ago
Customer Service Desk Manager
Exciting opportunity for an enthusiastic, analytical, and strategic thinker to join a fast-growing, market leading IT partner.
This role will be responsible for ensuring that the Customer Service Desk provides a seamless and efficient service to assist customers with their service requests and support needs. This role will encompass all ownership and accountability for the Customer Service Desk function, and manage the individuals providing a blend of support within the Customer Service Desk.
The client are a large-scale Data Centre provider, who's network houses some of the most innovative private & public organisations, compromising of all sizes. Being accountable for the running of Service Desk capabilities, ensuring it is in alignment with the business needs.
Managing case tickets within internal SLA's - properly investigating, diagnosing and finding resolutions to customer support requests.
Ensures that service levels are met and relevant procedures and policies are adhered to. Someone with experience executing, managing and developing a successful Customer Service Desk, supporting Clients and providing strategic End User Support.
Demonstrable experience leading Customer Service Desk capabilities within a large organisation.
Fantastic Customer Service skills, and how to effectively deliver these to customers.
Tracking emerging trends and identifying opportunities to make sure the Service Desk achieves its goals.
Experience of Microsoft Windows, ServiceNow, Excel, Powerpoint.
Good understanding of global/local business differentiation, and customer behaviours and expectations.
Customer Service Qualification.
Experience in building a Global Service Desk from the ground up.
Service Desk experience within a Data Centre.
-
Customer Operations Executive
4 weeks ago
London, United Kingdom Universtation Limited Full timeWe're looking for a dynamic and experienced Customer Operations Executive to drive our digital retail strategy to new heights. Job Title: Customer Operations Executive Location : London Job Type : Permanent - Full Time Role Overview: + Customer Support: Provide exceptional support to customers, ensuring their inquiries and concerns are addressed...
-
Customer Operations Executive
2 weeks ago
London, United Kingdom Digital Division Ltd Full timeEssential experience Experience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years Hours Part-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends Location Remote (must be UK-based) Option to work from London office...
-
Customer Operations Executive
2 weeks ago
London, United Kingdom Digital Division Ltd Full timeEssential experience Experience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years Hours Part-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends Location Remote (must be UK-based) Option to work from London office...
-
Customer Operations Intern
4 weeks ago
London, United Kingdom Fuse Energy Full timeFuse is looking for an Operations Intern to join the team in the exciting world of renewable energy at our London office in Canary Wharf. This 6 month paid internship offers an exceptional opportunity for ambitious individuals to gain valuable experience in a fast moving environment. You'll gain an insight into the operations of a high-performance startup,...
-
Customer Operations Executive
7 days ago
London, United Kingdom Skiworld Full timeHelp co-ordinate operational logistics, booking accuracy and operational communication to customers. Ensure unparalleled customer service and deliver accurate, detailed information at each stage of the customers booking experience. Join Skiworld's west London head office team as a Customer Operations Executive as we prepare for another exciting ski season. -...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes. As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for...
-
Customer Care Operative
1 week ago
London, United Kingdom Constructive Moves Full timeJob DescriptionA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job...
-
Customer Care Operative
7 days ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes. As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for...
-
Customer Care Operative
17 hours ago
London, United Kingdom Constructive Moves Full timeJob Description A residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes. As a Customer Care Operative you will report into the Customer Care Manager who will allocate a...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes. As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for...
-
Customer Care Operative
2 weeks ago
London, United Kingdom Constructive Moves Full timeA residential developer known for building apartment schemes across the London region are looking to appoint a Customer Care Operative to carry out maintenance works including Carpentry, Plumbing, Painting and Tiling for their new build schemes.As a Customer Care Operative you will report into the Customer Care Manager who will allocate a job sheet for you...
-
Customer Operations Representative
1 month ago
London, United Kingdom Switchee Full time**Base Pay**: £24,000 - £26,000 **Company Bonus**: Annual 0-10%+ (Based on company performance) **Share Options**: £10,000 **Hours**:40 hours per week with the option of flexi-time At Switchee, we believe that everyone deserves to live in a decent home and that the environments we inhabit have a massive influence on our ability to enjoy life and...
-
Customer Operations Executive
2 weeks ago
Greater London, United Kingdom Digital Division Ltd Full timeEssential experienceExperience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years HoursPart-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends LocationRemote (must be UK-based)Option to work from London office if preferred...
-
Customer Operations Executive
2 weeks ago
Greater London, United Kingdom Digital Division Ltd Full timeEssential experienceExperience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years HoursPart-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends LocationRemote (must be UK-based)Option to work from London office if preferred...
-
Customer Operations Executive
2 weeks ago
Greater London, United Kingdom Digital Division Ltd Full timeEssential experienceExperience working in a Customer Operations or Customer Support role for a UK Gambling Commission licensed operator within the past 3 years HoursPart-time (negotiable hours, minimum of 12-16 per week) Must be available to regularly work evenings and weekends LocationRemote (must be UK-based)Option to work from London office if preferred...
