1st - 2nd IT Line Support Analyst

3 weeks ago


Sidcup Kent, United Kingdom Brook Street Full time

We are working with a Chartered Accountants based in Sidcup in Kent , who are actively recruiting for an IT Support Analyst to join their team.

It is essential that you have experience with various Microsoft technologies, however they primarily use MS Azure Cloud based technology - so a good working knowledge of this is key

You will be supporting at all levels across the business providing technical IT support and your duties will include:

Provide internal helpdesk support for all software and hardware queries from users
Installation and distribution of software and operating system updates
Setting up and configuration of new desktops and laptops
Carrying out daily and periodical network and desktop housekeeping checks and maintenance
Investigate and diagnose technical issues referring them as necessary to external IT Provider
Assist the IT Manager in maintaining a very high level of security with the IT systems and protection against cyber crime
The key IT skills they need are
MS Outlook messaging - including Mailbox configuration and Mimecast
Networking and Connectivity - TCP/IP and DHCP concepts

The expectation is that you will have at least 2 years experience in a similar role within the Financial Services/Professional Services/ Corporate environment.

You will be working on-site 5 days per week and must be able to easily commute to the Sidcup area.

Strong communication skills and a flexible approach and the willingness to turn your hand to whatever is required will be a great fit to this role



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