Sales Development Representative

3 weeks ago

London, United Kingdom Sectigo Full time

Job Description

Who We Are:

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ollaboration, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

What We Are Looking For:

The Sales Development Representative will be responsible for the recruitment, development, and growth of key target companies within Europe , will be responsible for achieving and exceeding assigned sales quotas. This role will maintain and grow sales, maintaining an existing customer base and growing through addition of new customers and new product categories to existing customers.

We are looking for a BDR to develop our markets in North Africa and Middle East. Language proficiency in Arabic is strongly preferred.

What You’ll Be Doing:

  • Receiving and responding to inbound leads to engage and close new business.
  • Work with the Regional Director for the assigned territory and help penetrate new companies with Sectigo products.
  • Initiate telephone and email contact with prospects from lead generation lists and cold calling as needed.
  • Explore and develop strategies for identifying and adding new customers within the territory to capture net new accounts.
  • Develop and implement account strategies for growth, focusing on growth of sales and margin with an existing group of customers, prospect new business opportunities to expand each account’s list of programs and product assortment.
  • Assume full responsibility for accurate sales forecasting by demonstrating in-depth knowledge of sales cycles from initial contact through the procurement process.
  • Prepare formal proposals and present them to all levels of the organization.
  • Articulate compelling value propositions around Sectigo’s services and products.
  • Lead negotiations, coordinate a complex decision-making process, overcome obstacles and objections to closure.
  • Managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential customers.
  • Dissect and qualify prospects’ business goals to determine if Sectigo can be a strategic investment for their business’ security.
  • Close business with new and existing customers at or above quarterly sales goal quotas and objectives.
  • Develop and maintain thorough knowledge of Sectigo products as well as up-to-date knowledge of industry trends and technical developments that affect target markets; apply strong knowledge of products, processes, and capabilities.
  • Provide technical assistance and product and service education for customers through presentations.
  • Work closely with sales management team to provide feedback, analysis of and recommendations regarding product requirements and to improve sales performance.
  • Provide consistent support for customer business processes, sustaining relationships and reducing friction and enable executive-level engagement.
  • Ensure customer satisfaction in your assigned territory.
  • Maintain a CRM along with other required sales updates.
  • Investigate and resolve product and customer claim issues.
  • Assist in generating yearly sales goals and budgets.
  • May oversee and be responsible for additional specific account areas as needed.
  • Process all sales in compliance with company processes and policies.
  • Additional responsibilities and special projects as assigned.

Requirements:

EDUCATION:

  • Two-year degree or equivalent work experience

EXPERIENCE:

  • A first successful experience in a similar role is a plus
  • Experience selling software and services, preferably in the information security or IT space.
  • Experience using Salesforce to maintain call records and account status is a plus
  • Experience with formal sales training (referrals, presentations skills, solution selling and communication skills).

Talents and Desired Qualifications:

  • Fluent in Arabic
  • Created and built own pipeline.
  • Resilient, persistence and the ability to overcome objections are a must - a HUNTER
  • Strong communication and presentation skills.
  • Capable of working within a dynamic and highly distributed team environment.
  • Solid understanding Cyber Security related business problems and proposing appropriate solutions.
  • Prospect and lead generation management knowledge and skills.
  • Hard-working and persistent, putting in the time before and after meetings to deliver great results.
  • Proactive, resourceful, knows when to raise your hand and ask for help.
  • Can work in an organization that is still building process.
  • Must be able to articulate compelling value propositions around Sectigo’s services and products.
  • Demonstrated ability to manage and grow sales territory.
  • Aptitude for technology and good working knowledge of Microsoft Excel, Power Point and Word
  • Ability to work independently with a high level of initiative.
  • Knowledge of the security industry and competitors is a plus as well as curiosity to learn about Sectigo portfolio.
  • Previous success prospecting, building a solid pipeline of opportunities, moving opportunities through the sales cycle, and presenting and discussing solutions with C-level and other decision-makers.
  • Proven track record of successfully engaging customer primes.
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