Customer Care Executive
2 weeks ago
West Yorkshire, United Kingdom | Posted on 11/04/2024
Thisis a fabulous opportunity to join a family run business in the AM top 100 andrepresent one of our fantastic manufacturer partners.Weare looking for ambitious and driven individuals who are passionate inproviding world class customer service. Webelieve our working hours are class leading. You will work 5 days per weekMonday to Friday.
Whatwe offer our Warranty Executives:
Working hours that are 5 days per week Monday toFriday, 1pm to 5.30pm
World class training provided from our own trainerand our brand partners.
30 days annual leave inclusive of 8 bank holidays.
Preferential rates for servicing and repairs onyour family and friend’s cars.
About the Business
Ourbusiness started over 60 years ago and has been in the same family ever since.From our very humble beginnings, we have grown to be in the top 100 car dealersin the country, with an ambition to be in the top 50 very soon. Across our 16businesses we have a stable workforce of over 400 people, many of whom havebeen with us for years. We are always on the lookout for nice, genuine peoplewho genuinely care about our customers and have a can-do attitude.
Ourrecruitment philosophy is that we recruit for attitude and train for skills,which means that although we’re often looking for specific technical skills, ifyou like working with customers and you are attracted by our Family Values ofFit, Fun, Family and Fearless, you’ll fit in well here and we’d like to hearfrom you. We’ll expect you to work hard but in return we’ll offer you an industry leadingpackage, flexible working hours and a real opportunity to progress: we preferto promote from within and you will see this in every one of our sites. Youmust possess an outrageous ambition to want to be the best and you won’t letanyone stop you.
Excellent working conditions along with an industry leadingremuneration package, you will join a top AM 100 family run business which haskept its family values and is a great place to work.
About You
We are looking to recruit a part time person to join our Dealerships in West Yorkshire. The successful candidate will be rewarded with excellentremuneration that we believe beats all others in the local area. This is newaddition to our team as we continue to grow the D M Keith Business.
Forming part of our warranty team, youwill be based in one of our West Yorkshire Dealerships in Leeds and beresponsible for the timely submission of all warranty claims for all of the Brands, although you will specialise in one of them. As a warranty executive, yourknowledge will be key to maintaining a respected and class leading warrantyteam and help coach and assist all other Service personnel in this demandingarea of the business.
Strong administration experience is essential
VW Warranty experience is an advantage but not essential.
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