Customer Service Executive

3 weeks ago


United Kingdom Speedy Services Full time

Speedy Customer Service Executive

Location: Castle Donington

Schedule: Monday - Friday, 7:30 - 17:00

Are you passionate about building relationships and delivering exceptional customer service?

At Speedy, we prioritize our customers and are seeking individuals to join us during this exciting period.

In the role of Customer Service Executive, you will:

  1. Liaise with customers via telephone and email
  2. Take end-to-end ownership of customer requests
  3. Work collaboratively with the Speedy network to ensure top-notch service

Requirements:

  • Strong customer focus with ability to build rapport
  • Effective multitasking and decision-making skills
  • Collaborative team player with a drive for business growth
  • Support business unit/team in delivering ESG Strategy – Decade to Deliver

What we offer:

  • 26 days holiday (plus bank holidays)
  • Life assurance and Pension Scheme
  • On-the-job training and development programmes
  • Canteen facilities and discounts across the Speedy brand
  • Opportunities for career progression and training
  • Hybrid and flexible working arrangements
  • Employee Assistance Program (EAP)
  • Speedy Work Life Balance initiative

Career Line of Sight:

Understand the route to progression and growth within the Speedy Group.

Note: Speedy Group is an equal opportunity employer promoting diversity and inclusivity.

All roles require proof of right to work in the UK at the start of employment.

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