Customer Care Coordinator

2 weeks ago


United Kingdom SalterGrange Full time

Customer Care Coordinator - Residential Developer - Berkshire

We are recruiting for an exciting opportunity for Customer Care / Service Coordinator to join a reputable developer at their office in Berkshire.

and ensure every home buyer receives exceptional care post-purchase.

In this unique customer-facing role, you'll be ensuring ever home-buyer receives exceptional care post-purchase.

You'll report to the Head of Customer Care, supporting them in resolving customer issues promptly and professionally. Your responsibilities will include handling all customer communications, coordinating departmental administration, and ensuring compliance with safety and customer care policies.

Key Responsibilities:

Ensure compliance with safety and customer care policies

Handle customer inquiries professionally and efficiently

Coordinate departmental administration

Liaise with various departments to address customer concerns

Conduct post-completion satisfaction calls

Promote and uphold company values and proceduresWhat You Need:

Experience in secretarial/administrative roles and customer service environments

Excellent communication skills, both written and verbal

Proficiency in MS Office programs

Strong team player with assertiveness and resilience

Excellent time management and multitasking abilities

Professional and pleasant demeanorPlease apply below if you want to be part of a culture where talent and drive are valued, on offer are competitive benefits, 26 days holiday (that are increasing with years of service) friendly and inclusive work environment #J-18808-Ljbffr

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