Customer Care Account Manager

4 weeks ago


United Kingdom Manpower Group (UK) Full time

Job Role: Customer Care Account Manager Location: Normanton - Wakefield Type: Full time, 40 hours Salary: £24k - £30k Plus generous bonus scheme - monthly payment Working hours- Between 8am and 5.30pm Monday to Friday Our lovely client based in Normanton, Wakefield are looking for a self-motivated team player who is passionate about their work to join their head office as a customer care account manager. Duties:

  • Ensuring the customer's needs are met on time to the required standards, while striving to exceed their expectations

  • To work as part of the Sales team, providing a high level of customer service to internal and external customers

  • Process customer orders and provide accurate quotes

  • Having the ability to spot opportunities for up selling and cross selling to other areas of the business

Essential Requirements:

  • You will be a self-motivated team player who is passionate about their work with a "can do" attitude

  • Must have a "hands on" approach as the working day will be varied

  • Will have excellent customer service and communication skills

  • Must be enthusiastic and hardworking

  • Experience within the environmental, waste or chemical industry would be an advantage but not necessarily essential to the right candidate

Package:

  • Generous holiday allowance starting with 30 days holidays (including Bank Holidays)

  • Flexible start and finish times - with a focus on results

  • Death in service benefit - 2 x your annual salary

  • Contributory pension scheme

  • Discounts on our refurbished IT and domestic appliances

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