Director, Customer Account Manager

1 week ago

United Kingdom Dept Holding B.V. Full time

Department Production & Project Management
Account Director
This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Internally, this role will be known as Senior Lead Account Planner
Senior Lead Account Planners support the Group Account Heads in leading on all the work we deliver for a suite of clients.
We don’t believe in siloed teams – content, technology, media and data overlap in all roles. This person will oversee development of the strategy for the brands they lead, including managing a team. They will represent DeEPT® to our clients, adding value to relationships beyond organisational skills doing a mixture of account management and strategic planning, not your typical suit.
We need someone who understands our client’s customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers’ attention and have at best a couple of seconds to inspire some sort of interaction. Candidates must have experience managing teams and complex campaigns for brands and be calm and controlled in high pressure situations. Equally, experience with delivering commercial success in an agency model is important.
The role of a Senior Lead Account Planner is exciting, varied and constantly evolving. Coordinate a dedicated account team to ensure optimal customer and project support
Work with our expert teams to develop customised solutions for project implementation
Oversee, project manage and work with teams to develop brilliant digital content (creative, production)
Manage deliverables from across the business (content, technology, media, data)
Contribute to our creative process by sharing your ideas and experience
Have extensive, professional experience in roles involving account management and strategic planning, ideally in an agency environment, and have experience in an international context
Extensive professional experience in managing projects with six-figure annual budgets in digital marketing
Have experience in digital marketing, ideally in the automotive sector
Experience working on a global brand
Confident with both brand and conversion/direct-response campaigns
Strong client relationship management skills
Proficient in working with data
A flexible, hybrid working policy
~ The choice of medical healthcare providers (Bupa or Medicash)
~25 days holiday plus bank holidays and your birthday off each year
~ Company pension scheme
~ Ride to work scheme
~ Enhanced family friendly policies
~ Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
~ Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
~ Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. DIVERSITY, EQUITY & INCLUSION
Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Be part of our digital future

  • Director, Customer Account Manager

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom CCS Media Limited Full time

    Role - Account Director Location - Hybrid (Mainly WFH) Salary - Competitive Base Salary + Attractive Comms Structure + Career Development Contract Type - Permanent CCS Media are looking for an Account Director whereby you will play a pivotal role in driving our growth strategy by identifying and securing new business opportunities. Strategic Account...

  • Director, Customer Account Manager

    9 hours ago

    United Kingdom Sunhouse Creative Ltd Full time

    Account Director - Strategic FMCG brand packaging We are looking for an experienced Account Director to join the Sunhouse team. We are Sunhouse , a positively different brand design agency. Our client roster includes some of the biggest global names in FMCG alongside some of the most exciting, up-and-coming challenger brands around. We are...

  • Director, Customer Account Manager

    2 weeks ago

    United Kingdom Daemon Solutions Ltd. Full time

    Sales in United Kingdom Stakeholder Management Business Development At Daemon we’re all about helping people use technology to make the world a better place. We love building trusted partnerships with our clients, and helping them embrace the tech that can make their business better. We’re looking for tech heroes with the va-va-voom to help us unite...

  • Director, Customer Account Manager

    Found in: Jooble UK C2 - 1 week ago

    United Kingdom Meet Full time

    Opportunity for an Account Director to join the newest healthcare advertising / creative marketing team at a global medical communications agency based in Central London. This agency will give team members at all levels opportunities they may not experience in your mainstream healthcare marketing agency – including opportunities to work with practices...

  • Director, Customer Account Manager

    1 week ago

    United Kingdom Meet Full time

    Opportunity for an Account Director to join the newest healthcare advertising / creative marketing team at a global medical communications agency based in Central London. This agency will give team members at all levels opportunities they may not experience in your mainstream healthcare marketing agency – including opportunities to work with practices...

  • Director, Customer Account Manager

    2 weeks ago

    United Kingdom Meet Full time

    Opportunity for an Account Director to join the newest healthcare advertising/ creative marketing team at a global medical communications agency based in Central London. This agency will give team members at all levels opportunities they may not experience in your mainstream healthcare marketing agency – including opportunities to work with practices...

  • Account Manager

    2 weeks ago

    United Kingdom GitLab Full time

    The Major Account Executive reports to a Regional Director Manage and support Gitlab’s major account/(s) within the telecommunications (telco) sector # Manage the end to end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the...

  • Regional Account Director

    Found in: Appcast UK C C2 - 7 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.DASI is embracing the...

  • Regional Account Director

    Found in: Appcast UK C2 - 7 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.DASI is embracing the...

  • Regional Account Director

    3 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries. DASI is embracing the...

  • Regional Account Director

    Found in: Appcast Linkedin GBL C2 - 6 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries.DASI is embracing the...

  • Regional Account Director

    Found in: Whatjobs ES C2 - 6 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries. DASI is embracing the...

  • Regional Account Director

    Found in: Jooble UK C2 - 7 days ago

    United Kingdom DASI Full time

    For nearly 30 years, DASI has been in the business of providing comprehensive aircraft inventory support for airlines, MROs, OEMs, and distributors. Headquartered in Miami, Florida, with service centers in London and Singapore, DASI is a truly global partner, serving customers’ parts and inventory needs in more than 140 countries. DASI is embracing the...

  • Director of Account Management

    2 weeks ago

    United Kingdom Evans Taylor Full time

    A market leader and innovator, they are a designer, importer and supplier of premium bathroom and sanitary ware across multiple brands and channels and this dynamic organisation has a reputation for product excellence and vision, together with an absolute commitment to the customer. They continue to grow market share and with revenues exceeding £100m,...

  • Account Director

    9 hours ago

    United Kingdom Sunhouse Creative Ltd Full time

    Account Director - Strategic FMCG brand packaging We are looking for an experienced Account Director to join the Sunhouse team. About Us We are Sunhouse , a positively different brand design agency. We believe in people before egos, creativity before wealth, partners before clients and a smile before work. Our client roster includes some of the...

  • Remote Customer Account Manager

    2 weeks ago

    United Kingdom Media IQ Recruitment Ltd Full time

    Account Director / BDD - Exciting Media Company! Contract Type Permanent Remote (London once per month) Do you have 6+ years marketing solutions experience (selling content, advertising, webinars etc)? Want to work for an exciting, friendly and dynamic media organisation? Are you strong in both business development and account management? A...

  • Account Director/Senior Account Director

    Found in: Appcast UK C2 - 2 weeks ago

    United Kingdom CM Consulting Full time

    Role Summary: Following an incredible 2023 with exceptionally successful pitches, this client is keen to maintain this growth trend into 2024 and beyond, and as such is seeking a Account Director/Senior Account Director to join their renowned high-science offering.This is a brilliant opportunity for an established Account Director to operate as second in...

  • Account Director/Senior Account Director

    Found in: Appcast UK C C2 - 2 weeks ago

    United Kingdom CM Consulting Full time

    Role Summary: Following an incredible 2023 with exceptionally successful pitches, this client is keen to maintain this growth trend into 2024 and beyond, and as such is seeking a Account Director/Senior Account Director to join their renowned high-science offering.This is a brilliant opportunity for an established Account Director to operate as second in...

  • Account Director/Senior Account Director

    2 weeks ago

    United Kingdom CM Consulting Full time

    Role Summary: Following an incredible 2023 with exceptionally successful pitches, this client is keen to maintain this growth trend into 2024 and beyond, and as such is seeking a Account Director/Senior Account Director to join their renowned high-science offering. This is a brilliant opportunity for an established Account Director to operate as second...

  • Account Director/Senior Account Director

    Found in: Jooble UK C2 - 2 weeks ago

    United Kingdom CM Consulting Full time

    Role Summary: Following an incredible 2023 with exceptionally successful pitches, this client is keen to maintain this growth trend into 2024 and beyond, and as such is seeking a Account Director/Senior Account Director to join their renowned high-science offering. This is a brilliant opportunity for an established Account Director to operate as second...