Director, Customer Account Manager

1 month ago


United Kingdom Daemon Solutions Ltd. Full time

Sales in United Kingdom Stakeholder Management Business Development
At Daemon we’re all about helping people use technology to make the world a better place. We love building trusted partnerships with our clients, and helping them embrace the tech that can make their business better. We’re looking for tech heroes with the va-va-voom to help us unite teams behind one vision, empower their potential, and inspire them with our One Team spirit.
By turning teams into the movements that power digital transformation.
Our core set of client-centric solutions are designed to smash client’s problems and make tech work harder for them. Performance engineering
Cloud adoption, migration and optimisation
Data, ML and AI enablement
We tie this all together with a little thing we call ‘delivery excellence’, backed up with performance engineering, DevOps, and design thinking. And lashings of Daemonite energy, of course…
As an Account Director, you will be accountable for building and maintaining the long term sustainable relationships with our clients. You will collaborate with our Cloud, Engineering and Data Practices as well as Sales Consultants and Account Managers to bring the best of Daemon to bear for our clients to solve their most complex technology related business problems.
We are looking for an Account Director to join our growing technology consultancy based in Central London.
To be successful for the Account Director role you will have a positive, determined and self-motivated attitude. You should be curious and hungry to share your talent and experience from a fast-paced tech centric environment, but also open minded and curious to learn more as you help to grow and develop the people around you as well as our business. Excellent communication and relationship building skills at all levels is a must while also demonstrating an ability to work under pressure and juggle conflicting demands. to project sponsorship, senior stakeholder management and deliverable quality assurance to ensure client satisfaction
Utilising exceptional communications and relationship building skills to lead, develop and nurture strong client relationships
Orchestrating and building account strategies and plans to ensure revenue and profitability targets are hit
Leading the tender process and commercial negotiations for new engagements
Responsible for the opportunity pipeline and engagement delivery related data quality and accuracy through Salesforce for your portfolio of clients
Being the Daemon senior leader accountable in the eyes of both our clients our people working on the accounts within your portfolio
Technology Consulting experience from an industry recognised advisory or technology professional services firm
Able to demonstrate experience of being a trusted advisor and partner to C-level senior client stakeholders
Cloud, Engineering and Data
Good understanding of the technology consulting sector and relevant key industry and technology trends
Proven track record of developing compelling go to market plans, business development and account management
Internally you’ll be assigned a mentor and buddy, to help with your experience. You’ll be working with Sales, Operations and Resourcing teams as well as with the Consultants you have on client projects.
We pay competitive salaries with some great benefits (which we’re always reviewing):
25 days paid annual leave
Private healthcare (extended to family members), including mental health cover, plus
Dental cover (extended to family members)
Death in service policy (4 x annual salary)
Electric vehicle incentive scheme
Certification bounties (bonuses for completing tech certification)
Flexible working (working hours and/or flexible location)
We’ve been powering digital transformations since 2007, when Calum Fitzgerald and Steve Bennett first founded Daemon Solutions. Because movements power digital transformation.
And we give you mentoring, training, and plenty of scope for collaboration. Like the Daemon FestDVal: we invite you, your friends and family (and dogs) to fool around with silly stuff like a drum workshop, laser tag and bouncy castles, listen to live music, and stuff yourselves with jerk chicken, veggie curry and donuts. training and development
Not only will we pay for you to do it – there might even be a bit of a bonus in it for you. We also make sure that you get internal training on the new products you need.
The Daemon buddy system to support you in your first six months
Support from a team of super-experienced consultants
A promotion and pay rise panel every six months
We pride ourselves in being a consultancy with a difference. We actively look to help shape and frame the career paths of our consultants, whether you are at the start of your career in technology or looking to diversify and re-train.
Head of Talent Acquisition
The first is with one of our Heads, it’ll be a call, video chat or a face-to-face. The final interview will be at our Central London office, for this the Head of your team will be joined by one of our Founders.



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