Director, Customer Account Manager

4 weeks ago

United Kingdom Link Worldwide Full time

Global Account Director
LINK is a leading global marketing services business. Every day we work with the world’s biggest brands to create and execute experiential marketing campaigns which excite audiences, build customer loyalty and demand attention. Our teams in more than 60+ countries across six continents combine local knowledge with sector expertise to deliver exceptional outsourced marketing communications, transactional services and global brand programs to clients in 150+ markets worldwide.
Our people are passionate about creating outstanding promotional campaigns and brand experiences for the world’s leading consumer brands. We are looking for a Country Lead to work with one of the biggest iconic brands. As the senior lead within the market, this role will create long-term, trusting relationships with our customers and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.
As the senior lead, this role will create long-term, trusting relationships with our key customer and to oversee all activities related to the sourcing, management and reporting of all categories identified within the scope of services for LINK.
To oversee, manage and take ownership of the relationship centrally and in key markets delivering a range of promotional item / gift projects for the clients. These will show best in class innovation, creativity and project delivery for our customer. 
Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.
Ensure customer service is a priority. Maintaining and updating database of local suppliers and managing the relationships
Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals.
Work closely with Senior Management team to ensure that there is a cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items.
Quality Assurance in promo industry - DESIREABLE 
Experience working with drinks related companies – preferably on a single source contract basis
A pro-active approach to managing projects
A keen eye for detail and an understanding of budgeting and financial reporting
Excellent knowledge of MS Office particularly power point and excel
Our organization is dedicated to fostering a workplace environment that values diversity and inclusion. If you feel you need any reasonable adjustments to be made in order to apply for a vacancy at Link, please contact us at careers@link-worldwide.

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