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Account Manager

4 months ago

United Kingdom Centric People Full time

Role: Account Manager (3PL)
Hours: 40 hours, Monday-Thursday 8am – 5pm, Friday 8am – 4.Centric Talent are currently recruiting foran experienced and talented Account Manager for ourclient who are a leading end to end supply chain, global logistics and fulfilment business. You’ll be supporting a newly acquired and prestigious customer account, therefore, previous experience of Account Managing within a 3PL environment would be highly desirable (but not essential).
To effectively manage all expectations in line with achievable operational service levels. Speak to all customers and refer any relevant customer intelligence to the Client Relations Manager. Data Accuracy: Manage stock files and inbound/outbound reports to provide customers with accurate data and real-time stock updates
- Support: Provide support to internal departments with any queries or issues relating to customers.
- Liaise effectively with planning team
- Identify opportunities to improve customer experience
- Experience of 3PL Account Management (desirable)
- Previous experience within a customer / service facing role (min 2 years+)
- Holidays:25 days per annum plus 8 days bank holidays
- Death in service x3 their salary
- Pension: 5% paid by the colleague 3% by ASC
- Wellness programmes
- Free on-site parking
- Westfield Health Care Cashplan – allowing colleagues to save on everyday medical, dental & much more through a discounted plan accessible through a rewards gateway platform.
- Employee Assistance Programme giving colleagues access to a free 24/7 confidential helpline
If you feel you have the relevant experience, then we’d love to hear from you, apply today

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