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Facilities Helpdesk Administrator

2 months ago

Essex, United Kingdom GH Engage Limited Full time

Facilities and Maintenance Helpdesk Administrator- Basildon- up to 32k

My client is currently recruiting for an experienced Helpdesk Administrator to join their busy team based in Basildon Essex. The ideal candidate will have Helpdesk or Administration experience within Facilities and Maintenance or a busy environment.

Monday to Friday- Office Based- 8.30am- Friday 17.30 with Overtime available

Main Duties

  • General Administration Duties
  • PPMS
  • Assist with the efficient day to day running of help desk reporting to the help desk manager.
  • Receive and process work requests from clients, received via e mail, telephone and portal.
  • Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits.
  • Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated.
  • Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals.
  • Estimate further works.
  • Close down completed job
  • Send client reports.
  • Be part of the weekend rota where required paid overtime.
  • Attend client meetings where necessary.
  • Other help desk tasks that are within the capability of the Help Desk Coordinator.

If you are interested in this position please apply today

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