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Office Administrator
2 months ago
Part of Veolia Group, Veolia Water Technologies & Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy. We’re always looking for passionate and creative people to help us in this mission
Job Description Role Title: Office Administrator
Purpose of the role: To perform a range of general customer focussed administration/processing duties within a team of 3 people.
Reports to: Transaction Processing Manager
Location: Bandet Way, Thame
Main Responsibilities:
Answering the switchboard and taking messages as appropriate
Greet visitors, complying with health & safety as required
Manage own and shared inbox
Process customer orders accurately and in accordance with company procedures and timescales. Follow up as necessary
Credit Control
Send customer statements
• Process invoice runs
Liaise with customers to resolve queries, referring more complex issues to your line manager
General:
Draft any routine correspondence
Undertake routine administrative support procedures, such as filing, opening post etc Provide support to line manager and other members of the team as and when needed Provide holiday cover for team members when required
Work to specific deadlines in line with the month end process
Maintain accurate records
Any other Adhoc duties
Qualifications Qualifications required:
No formal qualifications required
Skills required:
Computer literate
Confident and professional telephone manner
Good interpersonal skills
Good problem solving skills
Excellent attention to detail
Additional Information As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
