Loyalty Program Manager

4 weeks ago


London, United Kingdom WeComm Full time

Job Description

WE have an exciting opportunity with a major retail powerhouse This company operates across various sectors, including premium, homeware, sport, beauty, and more which has solidified its position as a key player in the UK retail landscape. As the largest shareholder in one of the world's leading e-commerce platforms, our partnership with this renowned brand has flourished over nearly a decade, witnessing remarkable digital growth.

Despite the challenges encountered by the retail industry in 2023, our partner brand achieved unprecedented success, with a turnover exceeding £400 million.

They are seeking a 'Loyalty Manager' to lead their loyalty program across all brands, overseeing a talented team of 6-8 individuals.

This inclusive approach across all brands enables the group to reach diverse consumer segments and leverage emerging retail trends. Day-to- Day would include;

  • Develop and execute membership marketing strategies with the Head of CRM and Loyalty to drive engagement, retention, and revenue growth.
  • Coordinate with cross-functional teams to ensure seamless execution of membership initiatives.
  • Manage daily operations of the membership marketing team, providing guidance and support for exceptional results.
  • Craft compelling membership campaigns using marketing expertise, leveraging customer data for targeted efforts.

You will have the opportunity to collaborate with industry leaders, including their Digital Director, who has left a significant mark at ASOS, Selfridges, and Zolando.

Want to be apart of this? Apply today

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