Senior CRM

3 weeks ago


London, United Kingdom 3Search Full time

Job Description I am currently partnered with a client who is dedicated to revolutionizing the retail landscape through cutting-edge marketing and CRM strategies. With a young and vibrant environment, and excellent culture set in play, they are looking for a Senior CRM Manager to join their business to manage all the B2C campaigns

The Senior CRM Manager will spearhead email subscriber strategy, focusing on maximizing lifetime value and engagement. This pivotal role entails collaborating closely with the CRM team to optimize existing programs and pioneer new initiatives. The successful candidate will drive innovation in email lifecycle and loyalty programs, leveraging technical expertise to harness the power of big data for actionable insights and impactful campaigns.

Provide technical support, utilizing SQL proficiency to conduct complex A/B tests and drive data-driven decisions.
Ensure deliverability health across major ISPs, adapting strategies to maintain optimal performance.
Own and prioritize the CRM roadmap, aligning projects with business objectives and driving implementation.
Foster relationships with third-party CRM suppliers, ensuring seamless communication and technical integration.

2-3 years' experience in Senior CRM management with a focus on B2C email campaigns.
Proficiency in SQL with experience in large email broadcast systems.
Strong analytical skills, capable of interpreting data to inform strategic decisions.
Excellent communication, project management, and problem-solving abilities.

Flexible working - blend office and home for your ideal work-life mix
25 days of holiday + 8 bank holidays (+ 5 additional days)
Weekly breakfast and fruits in office
Games area.
Monthly social events
Cycle to work scheme
Pension Scheme
Eye care vouchers
Store discounts
Smart casual dress code



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