Complaints Manager

We’re currently looking to recruit a **Complaints Manager** to join our team based at our hub in Goldney Road. **About the Role** Joining us as a Complaints Manager, you’ll have overall responsibility for the management and administrative compliancy of our Moran Sindall Integration System (MSi), monitoring and actively managing the day-to-day service...

Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is responsible...

Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...

Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is responsible...

Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is responsible...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...

Working directly with ClearScore users and responding to complaints submitted through different channelsLeading a small team of Complaint Specialists processing global customer complaintsWorking proactively with other teams to drive improvements and reduce complaints and escalations by improving the overall user experienceUsing data effectively to identify...

Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...

One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring...

Job Title: Senior Complaints Officer Location: Westminster Salary / Pay Rate: £29 P/H (Umbrella) Job Type: Temporary The Role We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and...

Eden Brown are seeking a highly experienced Senior Complaints Officer to work on a 6 month temporary assignment in Manchester The role is a hybrid position with a mixture of working from home and in the office Duties include: - Ensure all complaints, however received, are managed and investigated in accordance with regulatory standards, policy and...

To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...

To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

The Position: To support the Complaints Manager in being the central point of contact for Arch Insurance International - Europe with regards to the recording, tracking, handling, and reporting of Complaints received by Arch during the normal course of business. For the avoidance of doubt, this covers Arch Managing Agency Limited (“AMAL”), Arch Insurance...

**Responsibilities: ** - Adhere to strict SLA’s relating to complaints handling as set by Lloyd’s and the FCA - Where required, liaise with the Financial Ombudsman Service to bring about a fair and impartial conclusion to escalated complaints, so that good customer outcomes always occur. - Review and learn from past decisions, including decisions made by...

**About The Role**: **Purpose** The Compliance Advisory team sits within Risk and Compliance and currently covers the Complaint Handling function. The team is responsible for advising 7IM Group on best practices and standards in relation to general compliance matters. The role is broad and offers exposure to a variety of teams, internal processes and key...

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in **Barnet **who are looking to appoint a **Complaints Officer **for the 3 months ongoing, at the rate of £25.17 per hour umbrella Job responsibilities Key accountabilities/duties/responsibilities: Advise, promote and...