Complaints Manager

2 weeks ago


Greater Plymouth Area, United Kingdom LanceSoft, Inc. Full time

Title: Safety Regulatory Reporting and Global Complaints Analyst

Location: Plymouth, MN 55442

Duration: 06 Months Contract with Possible Extension


Description:

  • This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.
  • The temporary position is responsible for managing device complaints and adverse events globally.
  • This may include: complaint initial triage, submitting regulatory reports in accordance with applicable regulations, referring potential safety cases to applicable department, providing updates to reports, reviewing for closure/reopening as needed, and assuring timely processing of complaints.


Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma required.
  • Bachelors Degree in Engineering, Medical Sciences, or other related scientific field required.
  • 2+ years experience in a health care environment, and/or within a quality/compliance/regulatory organization in an FDA regulated business preferred.
  • US FDA Medical Device Reporting and experience with Trackwise Digital preferred.


Work Environment:

  • This is largely a sedentary role.
  • This job operates in a professional office environment and routinely uses standard office equipment.


Essential Duties & Responsibilities:

  • Responsible for evaluating complaints from patient safety perspective and completing regulatory reporting decisions per reporting requirements globally.
  • Responsible for creating and submitting regulatory reports to the FDA.
  • Works independently and is accountable for completing task as assigned.
  • Works well in a team to accomplish team goals.


Knowledge & Skills:

  • Experience with or knowledge of medical terminology and how medical/pharmaceutical products are typically used in a clinical setting.
  • Basic computer and software skills.
  • Must be able to communicate effectively with internal and external customers.
  • Demonstrate ability to collect, analyze and interpret complaint and adverse event information.

  • Complaints Manager

    2 weeks ago


    Greater Plymouth Area, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...

  • Complaints Manager

    2 weeks ago


    Plymouth, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position is responsible...

  • Complaints Manager

    1 week ago


    Plymouth, United Kingdom LanceSoft, Inc. Full time

    Job DescriptionTitle: Safety Regulatory Reporting and Global Complaints AnalystLocation: Plymouth, MN 55442Duration: 06 Months Contract with Possible ExtensionDescription:This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs.The temporary position...

  • Complaints Manager

    2 weeks ago


    Plymouth, Devon, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...

  • Complaints Manager

    2 weeks ago


    Plymouth, Devon, United Kingdom LanceSoft, Inc. Full time

    Title: Safety Regulatory Reporting and Global Complaints Analyst Location: Plymouth, MN 55442 Duration: 06 Months Contract with Possible Extension Description: This role will be onsite for the first few weeks for training. From there, it will largely be remote, but may need to come onsite time to time as the business needs. The temporary position is...

  • Complaints Handler

    4 weeks ago


    Greater London, United Kingdom Ritz Recruitment Full time

    Overview **Reference** JG35 **Salary** £24,960 - £24,960/annum + benefits **Job Location**: - United Kingdom - England - Greater London - London **Job Type** Permanent **Posted** Wednesday, January 25, 2023 **JG35** **Complaints Handler** **Location: Wembley** **Hours: 40 hours per week** **Salary: £ 24,960 per annum** **Benefits: 28 days...


  • Westminster, Greater London, United Kingdom Akton Recruitment Full time

    Senior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...


  • Westminster, Greater London, United Kingdom Daniel Owen Ltd Full time

    Senior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...


  • Westminster, Greater London, United Kingdom Coyles Full time

    One of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring...


  • Westminster, Greater London, United Kingdom Akton Recruitment Full time

    Administrative Officer - Complaints Westminster I am recruiting for a local authority who is looking for a administrative Officer to work in the Complaints Team, you'll report to the Complaints Team Manager, based in the Council's offices, for a minimum of three days per week. Your role within the Complaints Team will involve handling various...


  • Westminster, Greater London, United Kingdom Teqniq Limited Full time

    Teqniq is searching for a *Administrative Officer – Complaints* to work in the public sector.36 hours per week.3 months contract.09:00-17:00*Job Description:*As an Administrative Officer in the Complaints Team, you'll report to the Complaints Team Manager, based in one of Westminster City Council's offices, for a minimum of three days per week.Your role...


  • Romford, Greater London, United Kingdom HCLTech Full time

    Job Description To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding...


  • Romford, Greater London, United Kingdom HCLTech Full time

    To assist the Team Leaders in ensuring the timely and accurate delivery of complaint resolution in accordance with mutually agreed service level agreements (SLA) and other agreed deadlines and to ensure that regulatory and audit requirements are met. To provide an excellent and efficient service to our customers' policyholders, responding to written and...


  • Westminster, Greater London, United Kingdom Aatom Recruitment Full time

    Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension. The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team...

  • Complaints Officer

    3 weeks ago


    Westminster, Greater London, United Kingdom Allied Healthcare Full time

    Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE - Reference: RQ1241633 As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. This includes...

  • Complaints Officer

    3 weeks ago


    Westminster, Greater London, United Kingdom Allied Healthcare Full time

    Complaints Officer (Hybrid) needed in Westminster, £17.42ph PAYE - Reference: As a Complaints Officer, you'll report to a Complaints Team Manager, based in one the offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. This includes engaging with...

  • Complaints Manager

    4 weeks ago


    Enfield, Greater London, United Kingdom Project Start Recruitment Solutions Full time

    They have been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients, with whom we have developed longstanding partnerships....


  • Tower Hamlets, Greater London, United Kingdom Teqniq Limited Full time

    Teqniq is searching for a *Complaints Review Officer *to work in the public sector. 35 hours per week. 6 months contract. 09:00-17:00*Job Description:* Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman Code. ...


  • City of London, Greater London, United Kingdom Jcw Full time

    Motor Claims Handler (6 Month Contract) An esteemed consulting firm is in search of several Motor Finance Remediation Specialists to join a pivotal project within a UK Bank. Experience as a Complaint Handler or in Quality Assurance • Demonstrated Project Management Expertise Preferably, we seek project or program managers with 2+ years of recent...


  • Plymouth, United Kingdom Venn Group Full time

    **Customer Feedback Lead** **_ Vacancy Ref:_**_ 7084160_ A position has arisen for an **Customer Feedback Lead** within a prestigious local authority in **The South West **to lead, manage and monitor the Feedback and Complaints function, including Freedom of Information (FOI) requests across Care and Wellbeing and Together for Families Directorates and the...