Account Partner

4 weeks ago


London, United Kingdom Shutterstock, Inc Full time

Client Partner, Media (Essential) - German Speaking page is loaded Client Partner, Media (Essential) - German Speaking
Apply locations London time type Full time posted on Posted Yesterday job requisition id R0002423 Shutterstock is a growing, fast-paced, entrepreneurial environment within a disruptive marketplace. Well-positioned as the disruptive new leader in the digital content space, Shutterstock has the largest crowd-sourced digital content libraries in the world that includes images, vectors, videos and music. We manage a library of creative building blocks for a broad, expanding customer base creating new opportunities with every new customer segment, globally.
The Client Partner, Media (Essential Accounts) is a strategic role focused on owning and expanding the relationships with large and mid-size accounts to drive business growth through upselling and cross-selling. As the Account Owner, the Client Partner will oversee the account transition from the new business team, manage onboarding, and work continuously to understand and fulfill the evolving needs of the clients. This role will be focused on owning client relationships with key german speaking accounts based out of London.
Collaborate with the new business team to ensure a smooth handoff of new accounts, establishing a foundation for a strong ongoing relationship.
Develop and maintain deep relationships with assigned accounts, positioning yourself as a trusted advisor and the primary point of contact for any business or support needs.
Regularly communicate Shutterstock’s value propositions to assigned accounts, highlighting opportunities for expansion and further collaboration.
Develop strategic account plans and execute against them to drive product adoption, customer satisfaction, and account growth.
Continuously assess customers' evolving business needs and recommend solutions to facilitate account expansion, including identifying and executing upsell and cross-sell opportunities.
Proactively manage and nurture a pipeline of new leads within existing accounts, meticulously tracking progress and interactions within the CRM and other sales tools.
Oversee the renewal process for assigned accounts, ensuring a high retention rate by demonstrating ongoing value.
Perform ad hoc administrative functions as necessary, such as processing invoices and handling account documentation.
Fluent in German
Able to conduct business and negotiate contracts in English
Bachelor's degree in Business, Marketing, Sales, or a related field.
Tenured experience in account management or a client-facing role, with a track record of successfully managing and growing large and mid-size accounts.
Proficiency in CRM and sales enablement tools is required, with Salesforce experience being highly desirable.
Knowledge of the digital content and media industry is highly desirable.
Proven ability to build and maintain strong client relationships with a focus on driving growth within large and mid-size accounts.
Strategic thinker with the ability to create and execute account plans that result in revenue expansion.
Detail-oriented with strong organizational and project management skills to balance multiple accounts and priorities.
Demonstrated proficiency in using CRM systems to manage client relationships and sales pipelines effectively.
They prioritize growth and planning your career path with your goals and passions in mind.
Flexibility to work between home and office with everything you need to be successful in both
A generous and competitive benefits package.
Shutterstock connects diverse artists and creative professionals around the globe with the agencies, brands and people who need their work and services. Shutterstock enables its employees to drive culture and tap into the world around them to develop the toolbox and solutions that help others share their world views. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.
Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.
Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.NYSE: SSTK), directly and through its group subsidiaries, is a leading global provider of high-quality licensed photographs, vectors, illustrations, videos and music to businesses, marketing agencies and media organizations around the world. Working with its growing community of over 1 million contributors, Shutterstock adds hundreds of thousands of images each week, and currently has more than 340 million images and more than 19 million video clips available.
Headquartered in New York City, Shutterstock has offices around the world and customers in more than 150 countries. The company’s brands also include Bigstock, a value-oriented stock media offering; Shutterstock Custom, a custom content creation platform; Offset, a high-end image collection; and Shutterstock Editorial, a premier source of editorial images for the world's media.
Suitably qualified and eligible candidates are encouraged to apply regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
Shutterstock ensures that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accommodation_request@shutterstock.


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