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Customer Support Specialist

2 months ago

Daresbury Cheshire, United Kingdom Matched Full time

Customer Support Specialist Role : Establish, build and maintain trust with colleagues, customers, and colleagues to ensure projects and orders are delivered successfully and with superior customer service
Daresbury office, Monday - Friday standard hours
Fast growing & leading IT Consultancy
Do you enjoy interacting with people, building relationships whilst providing high levels of customer service?
Have you been successful in a customer service focussed role?

Our client is an established IT / Technology Consultancy serving customers across the UK. They have an exciting opportunity for an enthusiastic Customer Service Advisor. Customer Support Specialist
Support the sales team with a variety of tasks - completing sales orders, assist quotations, administration of customer renewals, work with suppliers,
Build strong relationships with and provide a high level of customer service to internal and external stakeholders
Regularly communicate with customers via telephone to ensure they are kept informed at every stage, track delivers, confirm scheduling of projects, and welcome customers
Communicate and coordinate with internal colleagues to ensure all orders and projects are delivered
Customer Support Specialist
Excellent communication skills with a customer service focussed telephone manner
A good general knowledge of Microsoft Office
Beneficial if you have experience in a similar role i.e. call centre, customer service, account management, sales support, etc.
Driving licence + vehicle

Sales Support / Customer Service / Customer Relationship Executive / Account Manager / Account Executive / Customer Relationship Manager / Relationship Manager / Customer Service Advisor / Call Centre