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Customer Service
2 months ago
We are seeking a highly skilled Customer Service & Export Coordinator to join our team at Russell Taylor Group Ltd. As a key member of our organization, you will be responsible for managing customer inquiries, processing orders, and coordinating the export of products to healthcare markets.
Key Responsibilities- Serve as the primary point of contact for customers, addressing inquiries and resolving issues in a timely and professional manner.
- Develop and maintain customer and distributor relationships to ensure strong partnerships and repeat business.
- Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness.
- Collaborate with internal teams to ensure orders are fulfilled on time and to the highest standard.
- Maintain accurate records of customer interactions, orders, and shipments using our ERP system.
- Experience in customer service and export coordination or international logistics.
- Proficient in ERP systems and Microsoft Office applications.
- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, suppliers, and internal teams.
- Ability to work independently and as part of a team in a fast-paced environment.
- Competitive salary and benefits package.
- Opportunities for career growth and development within our organization.
- A dynamic and supportive work environment with a team of experienced professionals.
