Customer Service Advisor

4 months ago

Daresbury, United Kingdom Fox Group International Full time

**Are you a person who enjoys helping others and providing excellent customer service?** Fox Group International, a leading provider of aesthetic, cosmetic, and pharmaceutical products, is seeking a Customer Service Advisor to join our dedicated team. With our innovative e-commerce platform and focus on quality, we have disrupted the market and established ourselves as a key player in the beauty and aesthetic industry.

As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience and receive exceptional service. You will have the opportunity to work closely with our clients, addressing their inquiries, resolving issues, and building strong relationships.

**Responsibilities**:

- Provide product information, guidance, and assistance to customers
- Resolve customer complaints and issues in a professional and timely manner
- Manage customer accounts, including order processing, tracking, and returns
- Collaborate with internal teams to address customer needs and ensure customer satisfaction
- Maintain accurate and detailed customer records in our system
- Contribute to improving customer service processes and procedures

**Requirements**:

- Previous experience in customer service or a related role preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving and conflict resolution abilities
- Ability to empathize with customers and provide exceptional service
- Detail-oriented with excellent organizational and multitasking skills
- Proficient in using computer systems and customer service software
- Ability to work in a fast-paced environment and handle multiple tasks effectively
- Positive attitude and a genuine passion for helping others

**Benefits**

**What makes Fox Group a great place to work?**
- 4 day working week (9am-6pm) at our HQ in Warrington, just of J11 on M56
- Great starting salary
- Enhanced Maternity & Paternity pay
- On-site free parking (office ideally reached by car)
- Quarterly staff events
- Full learning & development programme
- Private Healthcare Insurance
- A super exciting and fast paced working environment
- Fox Group International is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics._

  • QHSE Advisor

    2 months ago

    Daresbury, United Kingdom Perpetual Engineering Partnerships Limited Full time

    Job Title: QHSE Advisor Location: West Cheshire Salary: up to £60k, dependent on experience Hybrid Join an industry leading team as a QHSE Advisor, where you will be pivotal in enhancing and managing Quality, Health and Safety, and Environmental processes. This role focuses on ensuring compliance with industry standards and governmental regulations...

  • Payroll and Benefits Advisor

    3 months ago

    Daresbury, United Kingdom Semperian Group Full time

    Job Advert **Payroll and Benefits Advisor** Semperian Group are looking to recruit a Payroll and Benefits Advisor, on a permanent basis. The role will be based working from Daresbury on a hybrid basis. This role will be working in partnership with our external providers, to administer and ensure an accurate, timely and legally compliant payroll service to...

  • Customer Engagement Specialist

    1 month ago

    Daresbury, Halton, United Kingdom Matched Full time

    Customer Engagement SpecialistRole: Foster and uphold communication with team members and clients to guarantee successful project delivery.Location: Daresbury office, Monday - Friday; standard hours.WHY? A rapidly expanding and leading Technology Consultancy.Attractive salary package + benefits + monthly incentives.Do you take pleasure in connecting with...

  • Customer Service Coordinator

    3 months ago

    Daresbury, United Kingdom SF Group Full time

    **Ref code**: NZS99095638 Office Support £ 25000 per year Daresbury, Cheshire, England Permanent Office Based Our client is a global business and market leader in specialist products. A unique opportunity for a Customer Service Coordinator has become available at one of their sites near Warrington. This role is a vital part of their business and ensures...

  • Customer Service

    2 weeks ago

    Daresbury, United Kingdom Russell Taylor Group Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Service & Export Coordinator to join our team at Russell Taylor Group Ltd. As a key member of our organization, you will be responsible for managing customer inquiries, processing orders, and coordinating the export of products to healthcare markets.Key ResponsibilitiesServe as the primary point of...

  • Customer Team Leader

    3 months ago

    Daresbury, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 92 Kingsway South, Warrington, WA4 1QZ- Pay: £13.32 per hour- Contract: 25 hours per week + regular overtime, permanent, part time- Working pattern: 4/5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Client Relationship Executive

    1 month ago

    Daresbury, Halton, United Kingdom Matched Full time

    Client Relationship ExecutiveOverview: Foster and uphold communication with team members and clients to guarantee successful project delivery.Work Environment: Standard office hours, Monday to Friday.Why Join Us? Rapidly expanding and leading Technology Consultancy.Attractive salary package plus benefits and monthly performance incentives.Do you thrive on...

  • Sales Order Administrator

    3 months ago

    Daresbury, United Kingdom Absolute Commercial Full time

    **Sales Order Administrator - Daresbury** Our client is a diversified organisation known for its innovative solutions across multiple industries. They have a reputation for adaptability and forward-thinking, offering a wide range of products and services tailored to its clients’ unique requirements. Due to increased demand, our client is searching for an...

  • Retail Assistant

    4 months ago

    Daresbury, United Kingdom Asda Express Full time

    **Role**:Retail Assistant **Location**:Warrington, WA4 6QE **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express Transport Required We are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming Retail...

  • Systems Control Specialist

    2 weeks ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    Job Description**About Peak Technology Solutions**We are a leading provider of integrated building and facilities management services, part of the Edwin James Group, a renowned independently owned property and infrastructure support services company.**Our Expertise**We specialize in delivering support services to customers in the utilities, pharmaceuticals,...

  • Control Systems Engineer

    2 weeks ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    Job Description**About Us**Peak Technology Solutions is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.We work with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist...

  • Control Systems Engineer

    2 weeks ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    Job Description**About Us**Peak Technology Solutions is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.We work with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist...

  • Transport Operator

    3 months ago

    Daresbury, United Kingdom Mark Thompson Transport Full time

    Mark Thompson Transport are recruiting a Transport Operator to join their team at their site in Warrington. The role of the Transport Operator will be to work within the Transport team to provide support to the operation. - Zero hour contract - £13 per hour - Additional benefits: - Life assurance - Pension - Exceptional fleet - Opportunity for training and...

  • Control Systems Engineer

    2 weeks ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    Job DescriptionWe are seeking a highly skilled Control Systems Engineer to join our team at Peak Technology Solutions, a leading provider of integrated building and facilities management services.As a Control Systems Engineer, you will be responsible for delivering specialist support to projects in the utilities, pharmaceuticals, food & drink, and chemicals...

  • Engineering Systems Manager

    2 weeks ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    Job Description**About Peak Technology Solutions**We are a leading provider of integrated building and facilities management services, part of the Edwin James Group, a respected independently owned property and infrastructure support services company.**Our Expertise**We specialize in delivering support services to customers in the utilities, pharmaceuticals,...

  • Automation Systems Specialist

    1 week ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    About Peak Technology SolutionsPeak Technology Solutions is part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.We work with customers in various industries, including utilities, pharmaceuticals, food & drink, and chemicals,...

  • Control Systems Specialist

    4 days ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    About Peak Technology SolutionsWe are part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.Our team works with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist support to...

  • Control Systems Specialist

    4 days ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    About Peak Technology SolutionsWe are part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.Our team works with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist support to...

  • Control Systems Specialist

    2 days ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    About Peak Technology SolutionsWe are part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.Our team works with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist support to...

  • Control Systems Specialist

    2 days ago

    Daresbury, Halton, United Kingdom Peak Technology Solutions Full time

    About Peak Technology SolutionsWe are part of the Edwin James Group, a leading independently owned property and infrastructure support services company delivering integrated building and facilities management services.Our team works with customers in the utilities, pharmaceuticals, food & drink, and chemicals industries, providing specialist support to...