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2nd Line Support

4 months ago

London, United Kingdom Workingmums Full time €32,000 - €35,000

Join a fast-paced IT MSP as a 2nd Line IT Support Engineer and embark on a journey of continuous professional growth.This job offers hybrid working (2 days at home); the office is based in Holborn. THE 2ND LINE IT SUPPORT ROLE: Overall, you'll be handling complex technical problems promptly and efficiently.
Participating in project work and providing input on technical solutions.
Building strong relationships with clients and colleagues to ensure that you can provide the best possible support and contribute to a positive work environment.
Experience as a 2nd Line Support Engineer.
Network switching
Server hardware technologies.
Data backup and recovery support.
Strong knowledge of server operating systems
Strong knowledge of Windows and Mac troubleshooting and configuration
Ideally, knowledge of networking and firewalls
SALARY & BENEFITS YOU'LL RECEIVE AS 2ND LINE IT SUPPORT:
~ Monthly agreement efficiency bonus (up to 20% of salary).
~20 days holiday (increasing with tenure up to 25) + birthday holiday + public holidays.
~ Private healthcare.
~ Pension.
~ Monthly mobile phone allowance.
~ Structured training plan with regular investment.

To apply for this role as 2nd Line IT Support, please click apply online and upload an updated copy of your CV.No overseas applicants please; visa applications cannot be considered.This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to. #