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2nd Line support

2 months ago

City of London, United Kingdom Proactive Appointments Full time

2nd Line Support Analyst – Inside IR35 – Hybrid

Our client is urgently looking for a 2nd Line Support Analyst to join their team on a contract basis, initially for 4 months with a  view to extend.

Please note, this role is INSIDE of IR35 and is a hybrid position, with 2-3 days per week on-site in the City of London.

2nd Line Support Analyst – Key Skills:

2-3 years’ experience as a 2nd line Support Analyst/Engineer
ITIL Foundation/Certification
Service Management Triage – Service Desk Plus (Zoho ManageEngine)
Windows 10/11 laptop builds
Automation of Windows 11 builds
Intune and PowerShell Automation
Automation experience – particularly round laptop setup
End user deskside support
Citrix – nice to have
2nd Line Support Analyst – Inside IR35 – Hybrid

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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