2nd Line Support Engineer

4 weeks ago


London, United Kingdom VIQU Limited Full time

2nd Line Support Engineer – London – 3-month contract

My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the financial industry, assisting them in setting up their laptops in the new domain, ensuring they have a seamless transition, and providing ongoing support post-migration.

The 2nd Line Support Engineer would have experience working in a merger environment and experience supporting tenant-tenant/domain migration in their previous contract engagements.

This role would require the 2nd Line Support Engineer to be onsite 5 days a week in Central London.

There will be ad hoc travel to various sites around the UK – Expenses covered

Key Responsibilities for the 2nd Line Support Engineer:

  • Windows 10/11 – Administration and Support
  • Office 365 – Administration and Support
  • Active Directory experience
  • User Setup:
    • Sit down with users to configure their laptops in the new domain.
    • Ensure all user settings, applications, and data are correctly migrated.
    • Provide step-by-step guidance and support to users during the transition.
  • Continuous Support:
    • Offer ongoing technical support after users have logged into the new domain.
    • Troubleshoot and resolve any post-migration issues related to connectivity, application access, or user profiles.
    • Collaborate with 3rd line support and other IT teams to escalate and resolve complex issues.
  • Documentation & Training:
    • Maintain detailed records of user interactions and issues resolved.
    • Create and update user guides and documentation to assist in the transition process.
    • Conduct training sessions for users to familiarize them with the new domain environment.
  • There will be ad hoc travel to various sites around the UK – Expenses covered

This 2nd Line Support Engineer role is 5 days on site in London

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.

To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: VIQU_UK



  • London, United Kingdom Polar Recruitment Services Full time

    2nd Line Support EngineerUp to £19 per hour (Inside IR35)12 month contractThis is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London.2nd Line Support Engineer Job SummaryAs the 2nd Line Support Engineer you will give support to various sites around...


  • London, United Kingdom Polar Recruitment Services Remote Work Freelance Full time

    2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London. 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team,...


  • London, United Kingdom VIQU Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...


  • London, United Kingdom VIQU Limited Remote Work Freelance Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...


  • London, United Kingdom VIQU Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology....


  • London, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom Franklin Fitch Full time

    2nd Line Onsite Engineer Salary: up to £40k Location – London, Liverpool Street. x5 days onsite What you will be doing * A groundbreaking London based company is seeking a 2nd Line support Engineer to join a diverse, supportive and sociable team to support users, manage tickets and engage with top-end clients. * This role facilitates your development...


  • London, United Kingdom Franklin Fitch Full time

    2nd Line Onsite EngineerSalary: up to £40kLocation – London, Liverpool Street. x5 days onsiteWhat you will be doing * A groundbreaking London based company is seeking a 2nd Line support Engineer to join a diverse, supportive and sociable team to support users, manage tickets and engage with top-end clients. * This role facilitates your development as an...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom Fame Recruitment Consultants Ltd Full time

    Temporary 2nd Line Support Engineer Central London Our client is an international Investment Company located in Central London who are recruiting for a 2nd Line Support Engineer on a temporary basis, dates being Monday 23rd September - Friday 4th October 2024.Duties will include; * Providing IT support for 40-50 end users * HP /Dell server infrastructure*...


  • London, United Kingdom Corecruitment Full time

    We are working with a returning client on the hunt for a 2nd line support engineer in London. The role will be on a hybrid basis, with at least 3 days a week on site. We have placed several people in the business over the years and know that they offer great career opportunities in an interesting and varied setting. They would love to find someone with 2-3...


  • London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The role...

  • 2nd Line Engineer

    1 week ago


    London, United Kingdom Context Recruitment Full time

    2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing, and resolving issues with various hardware and software...


  • City of London, United Kingdom Spectrum IT Recruitment Full time

    2nd Line Support Engineer - London - £40,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience providing technical support and should be comfortable working both individually and as part of a team. The...


  • London, United Kingdom Spectrum IT Recruitment Full time

    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.2nd Line Support Engineer - London - £40,000Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in London. The successful Support Engineer should have at least 12 months commercial experience...