2nd Line It Support Engineer

7 days ago

London, United Kingdom Franklin Fitch Full time

2nd Line Onsite Engineer
Salary: up to £40k
Location – London, Liverpool Street. x5 days onsite
What you will be doing
* A groundbreaking London based company is seeking a 2nd Line support Engineer to join a diverse, supportive and sociable team to support users, manage tickets and engage with top-end clients.
* This role facilitates your development as an IT professional as well as showcasing your client interaction skills in addition to problem solving.
Required Skills
* Basic networking
* Windows server support
* Office 365 administration
* Experience as a 2nd line support Engineer.
* Formal IT Qualification. Preferably MCSE/MCIPT or multiple MCP’s.
* Efficient in meeting all SLA’s (including troubleshooting, maintenance and support).
Desired skills
* The ability to implement feedback.
* Able to manage expectations.
* Consistently ensure quality delivery.
* Azure.
* Base skills in Citrix ( XenApp/XenDesktop), Server Virtualization and Symantec products.
Benefits to you
* A tightknit, social and understanding company empowering employees to grow and excel.
* An excellent career progression pathway.
* Free exciting and relevant qualifications and accreditations opportunities in exciting new technologies to further develop your technical skills.
If this is an opportunity that excites you please apply now below.
If you are interested in other similar roles you can visit Franklin Fitch website for similar exciting roles

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