Technical pre/post-sales Support Engineer

2 weeks ago


England, United Kingdom STid Full time

You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.
You will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.

You will take an active role in the transition from pre-sales, through contract signature to partners installation, so that our clients receive the service they wanted and on-time.

The Post-Sales support role will consist of diagnose, troubleshoot, and resolve Access Control Reader and System issues by questioning customers about their hardware/software challenges they are facing in a detailed fashion both pre-sale and post partner installation, so that you understand the root-cause of their problems.

You would then be required to liaise with STid’s Head Office Support Team and Regional Sales Managers to offer your suggested solutions until complete customer satisfaction is achieved.

Partner and End-Customer Product Training would also be a beneficial and desired skillset. (API/SDK, Desktop Configuration Software and Credential Management).

Offering guidance and support to customers in the Sales process
Building and creating Solutions to customers
Ensuring the Sales process runs smoothly through to partnership installation
Application Support
This role would be suited to somebody who also enjoys UK and Ireland travel.

STid are a French company therefore Product Training, although remote wherever possible, would be better at our HQ (certainly for the 1st year) located south of France.

The company can offer 25 days holiday, BUPA and attractive pension remuneration. If you would like to work with a friendly team, that thrive in a collaborative atmosphere, then the Technical pre/post-Sales Support Engineer is the tailored role for you.



  • England, United Kingdom STid Full time

    You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities. Key responsibilities You will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements. You will also work to provide information to the business...


  • England, United Kingdom STid Full time

    You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.Key responsibilitiesYou will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.You will also work to provide information to the business on what...


  • England,, UK, United Kingdom STid Full time

    You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.Key responsibilitiesYou will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.You will also work to provide information to the business on what...


  • England, United Kingdom STid Full time

    You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.Key responsibilitiesYou will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.You will also work to provide information to the business on what...


  • Eastern England, United Kingdom STid Full time

    You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.Key responsibilitiesYou will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.You will also work to provide information to the business on what...


  • England,, UK, United Kingdom iO Associates - UKEU Full time

    Role: Pre-Sales Technical Architect Location: Remote with occasional travel to London or Bristol Positions: 1 Salary: £80,000 to £100,000 based on experienceiO Associates have partnered with a Public Sector consultancy who are on the lookout for a Pre-Sales Technical Architect who can blend the lines between both Sales and Technical.*Please note, you will...

  • Pre Sales Engineer

    2 weeks ago


    Eastern England, United Kingdom WG Recruitment Full time

    A disruptive US backup and security vendor is looking for a Junior Pre Sales Engineer to support the sales teams across the UK. This is a customer facing role.As a pre-IPO start-up they are looking for a dynamic individual who has experience within back-up, disaster recovery and data management solutions.Key Responsibilities: As a Junior Pre Sales Engineer,...


  • Eastern England, United Kingdom Dahua UK & Ireland Full time

    Job Position: Key Account Pre-Sales EngineerIndustry: Security and SurveillanceJob Type: Full timeDescription: The Key Account Pre-Sales Engineer plays a pivotal role in delivering Dahua’s high quality products, solutions, and services. The Pre-Sales Engineer will be engaged with not only our Tech, Sales, Marketing and Operation Departments, but also...


  • Eastern England, United Kingdom iO Associates - UKEU Full time

    Role: Pre-Sales Technical Architect Location: Remote with occasional travel to London or Bristol Positions: 1 Salary: £80,000 to £100,000 based on experienceiO Associates have partnered with a Public Sector consultancy who are on the lookout for a Pre-Sales Technical Architect who can blend the lines between both Sales and Technical.*Please note, you will...


  • England, United Kingdom DataCareers Full time

    Job Title: EMEA Pre-Sales / Solutions Consultant (EdTech) Salary: £55K + UK Employee Benefits Permanent Location: Remote UK - with occasional international travel, (EMEA) Key skills: Pre-sales, (customer-facing, knowledge resource on technical and functional aspects of EdTech solution, product demo's, responding to RFI's, ITT's etc.),...

  • Sales Engineer

    4 weeks ago


    England, United Kingdom SER Limited Full time

    Sales Engineer - Pro Audio Location: United Kingdom (Remote / Field based) Salary: £50K - £55K | OTE £60K+ Job Overview: As a Sales Engineer specialising in Pro Audio, you will collaborate with the Regional Sales Manager to provide technical support throughout and after the sales process. You'll be representing brands such as Electro-Voice and...


  • England, United Kingdom DataCareers Full time

    Job Title: EMEA Pre-Sales / Solutions Consultant (EdTech)Salary: £55K + UK Employee BenefitsPermanentLocation: Remote UK - with occasional international travel, (EMEA) Key skills: Pre-sales, (customer-facing, knowledge resource on technical and functional aspects of EdTech solution, product demo's, responding to RFI's, ITT's etc.), communication of complex...


  • England, United Kingdom DataCareers Full time

    Job Title: EMEA Pre-Sales / Solutions Consultant (EdTech)Salary: £55K + UK Employee BenefitsPermanentLocation: Remote UK - with occasional international travel, (EMEA) Key skills: Pre-sales, (customer-facing, knowledge resource on technical and functional aspects of EdTech solution, product demo's, responding to RFI's, ITT's etc.), communication of complex...


  • England, United Kingdom DataCareers Full time €55,000

    Job Title: EMEA Pre-Sales / Solutions Consultant (EdTech) Salary: £55K + UK Employee Benefits Permanent Location: Remote UK - with occasional international travel, (EMEA) Key skills: Pre-sales, (customer-facing, knowledge resource on technical and functional aspects of EdTech solution, product demo's, responding to RFI's, ITT's etc.),...


  • England, United Kingdom DataCareers Full time €55,000

    Job Title: EMEA Pre-Sales / Solutions Consultant (EdTech) Salary: £55K + UK Employee Benefits Permanent Location: Remote UK - with occasional international travel, (EMEA) Key skills: Pre-sales, (customer-facing, knowledge resource on technical and functional aspects of EdTech solution, product demo's, responding to RFI's, ITT's etc.),...

  • Architect/Pre Sales

    1 week ago


    England, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time

    One of my clients are looking for a D365 F&O Pre Sales Architect to join their team.Whether you're a Solution Architect who is interested in transitioning into Pre Sales, or someone who is already working in Pre Sales, keep reading....They are a non-corporate Microsoft consultancy who operate across 10+ European countries. After several years of impressive...


  • Eastern England, United Kingdom STid Full time

    About the RoleWe are seeking an experienced Technical Solutions Specialist to join our team as a Technical pre/post-sales Support Engineer.Job DescriptionThis role will involve specifying and building creative technical solutions that meet our business partners' core product abilities. As the technical lead in sales discussions, you will develop a deep...


  • England, United Kingdom Alecto Recruitment Full time €28,000 - €39,000

    Our client is a prestigious manufacturer of security equipment with over 75 years of industry excellence. Specializing in high-end intercom, access control, and CCTV systems, they are a market leader in providing security solutions for large residential estates and tower blocks. We are currently seeking a Technical Support Engineer to join our team and...

  • Pre-Sales Lead

    3 months ago


    England, United Kingdom Computacenter Full time

    Life on the team Are you looking to be a leader in solutions and services presales for Cloud & Applications? Are you passionate about improving the Developer Experience and considered an expert in Application Development and modern software delivery tool chains? Have you got proven experience helping enterprise teams tackle challenges through industry...


  • England, United Kingdom Building Careers UK Full time

    We are looking for a Pre-Development Engineer with expertise in residential development to join our clients technical team. This role focuses on site evaluations, design reviews, and ensuring regulatory compliance for roads, sewers, and site infrastructure. You'll provide critical technical support to the Land, Commercial, and Technical departments through...