Technical pre/post-sales Support Engineer
2 weeks ago
You will be responsible for specifying and building creative technical solutions that meets our business partners core product abilities.
Key responsibilities
You will be the technical lead in sales discussions and developing the understanding of the clients Access Control technical requirements.
You will also work to provide information to the business on what customer needs are to feed into product development and existing product road maps.
You will take an active role in the transition from pre-sales, through contract signature to partners installation, so that our clients receive the service they wanted and on-time.
The Post-Sales support role will consist of diagnose, troubleshoot, and resolve Access Control Reader and System issues by questioning customers about their hardware/software challenges they are facing in a detailed fashion both pre-sale and post partner installation, so that you understand the root-cause of their problems.
You would then be required to liaise with STid’s Head Office Support Team and Regional Sales Managers to offer your suggested solutions until complete customer satisfaction is achieved.
Partner and End-Customer Product Training would also be a beneficial and desired skillset. (Platform, Technical Integrations incl: API/SDK, Desktop Configuration Software and Credential Management).
Profile
You have a strong history with working within the Security Access Control Market and possess a strong reader and associated technical formats knowledge.
You would ideally also possess the following strengths:
- Understanding the customers’ requirements
- Offering guidance and support to customers in the Sales process
- Providing a high level collaboration with product development
- Understanding new technologies and key competitors
- Building and creating Solutions to customers
- Ensuring the Sales process runs smoothly through to partnership installation
- Adaptability
- Analysis of Technical Issues
- Application Support
- Assessing Customer Support Needs
This role would be suited to somebody who also enjoys UK and Ireland travel.
STid are a French company therefore Product Training, although remote wherever possible, would be better at our HQ (certainly for the 1st year) located south of France.
The company can offer 25 days holiday, BUPA and attractive pension remuneration. If you would like to work with a friendly team, that thrive in a collaborative atmosphere, then the Technical pre/post-Sales Support Engineer is the tailored role for you.
Apply now
-
Technical Pre-Sales Architect
1 week ago
England,, UK, United Kingdom iO Associates - UKEU Full timeRole: Pre-Sales Technical Architect Location: Remote with occasional travel to London or Bristol Positions: 1 Salary: £80,000 to £100,000 based on experienceiO Associates have partnered with a Public Sector consultancy who are on the lookout for a Pre-Sales Technical Architect who can blend the lines between both Sales and Technical.*Please note, you will...
-
Technical Support Manager
3 weeks ago
England,, UK, United Kingdom Vertiv Full timePOSITION SUMMARYReporting to the Switchgear Services Business Manager, this position provides an excellent opportunity to enhance professional growth and development within an expanding service line of business. The successful applicant will be responsible for providing technical support to the existing service business and Vertiv service customers on all...
-
Regional Sales Manager
3 weeks ago
England,, UK, United Kingdom GMA Technical Recruitment Ltd Full timeRegional Sales Engineer – Home based£30k - £40k base + 20%-40% (OTE) + Car + Pension + Package(1 x Northwest, 1 x Northeast, 1 x Scotland & Ireland, 1 x Southwest)The CompanyGMA are delighted to be working in partnership with the world’s leading electric motor and drives, design and manufacturer. With a number of different business unit’s they are...
-
Client Solutions Manager
1 month ago
England,, UK, United Kingdom Space Executive Full timeAre you a technical expert with a passion for delivering exceptional customer solutions? We've partnered with a well known UK payments business who are looking for a dynamic Client Solutions/Implementation Manager to join their Product team, ensuring smooth pre-sales, implementation, and integration for their corporate customers in the Hospitality...
-
Electrical Project
6 days ago
England,, UK, United Kingdom Clarke Energy Full timeClarke Energy are recruiting for a Electrical Project and Pre Commissioning Engineer to join our growing UK & Ireland Projects department.Roles and Responsibilities:Be part of a project engineering team responsible for managing the installation, pre-commissioning and commissioning of the electrical generation systems, LV, HV, small power, ancillary and...
-
Lead Software Engineer at Prestigious Hedge Fund
2 months ago
England,, UK, United Kingdom Mondrian Alpha Full timeOur client, a leading hedge fund, is seeking to hire a highly skilled Software Engineer / Developer who will be responsible for building and maintaining the pre-trade and post-trade systems that are essential to this renowned firms global quantitative trading operations. This is a challenging and rewarding role, offering the opportunity to work on complex,...
-
Technical Specialist – LC-MS/MS
4 weeks ago
England,, UK, United Kingdom VRS Recruitment Full timeA world leader in analytical instrumentation is seeking an accomplished, ambitious and commercially astute LC-MS Technical Specialist. Acting as a Technical Expert your time will be split between the lab and visiting customers in pre and post-sales support functions. Your duties will cover the following:- Aiding in the development of customer methods-...
-
Technical Support Technician
1 week ago
England,, UK, United Kingdom Stannah Group Full timeWe have a newly created opportunity for an experienced lift industry professional to join Stannah as a Technical Support Technician.Stannah have recently been awarded a major national lift and escalator contract. This is a fantastic opportunity for us to grow this area of the business and has created jobs within our company.As a Technical Support Technician,...
-
Sales Manager
1 month ago
England,, UK, United Kingdom ToTaCo - B2B Sales Recruitment Full timeJob Title: Sales Manager – LPG/PropaneLocation: Flexible, remote with field-based responsibilities across Southern England.Salary: Up to £55K basic, uncapped OTE, commission structure, and full benefits including car allowance, pension, and healthcare.About the Company:My client is a well-established, family-run business with over 90 years of experience...
-
Presales Consultant
3 weeks ago
England,, UK, United Kingdom OpenSourced - Search & Selection Full timePre-sales Consultant – Cyber SecurityWe are currently recruiting for an exciting opportunity with a leading UK-based security consultancy that specialises in providing Penetration Testing as a Service. This company is rapidly growing and is seeking a skilled Pre-sales Consultant to join their Sales team and provide technical expertise throughout the sales...
-
Sales Director
1 month ago
England,, UK, United Kingdom Easilift Loading Systems Full timeRenumeration - £85k - £100k + company car + bonusWho we are:Easilift Loading Systems are the UK division of Loading Systems International - market leaders in the design, manufacture, installation, on-going service, maintenance and repair of a full line of industrial doors and loading systems. As a result of our success and continued growth over the last 50...
-
Sales Engineer
2 weeks ago
England,, UK, United Kingdom Saint-Gobain Performance Ceramics & Refractories Part timeAre you someone who is passionate about identifying new sales opportunities and is driven by success?At Saint-Gobain Industrial Ceramics we are looking for a Sales Engineer to work in our Ceramics and Refractories team, you will be coming onboard to help us grow markets we’re already established in, you’ll do this by identifying and proactively engaging...
-
Senior Sales Executive(IT Services)
6 days ago
England,, UK, United Kingdom BMS Tech Sales Full timeSenior Sales Executive for a IT Services OrganizationLeading Azure PartnerDriving growth, innovation and efficiency with intelligent technologyCloud-native solutions to transform businesses, unlock data, and improve the customer experience, one step at a time.Ambitions to grow to £100 million and continue their global expansionLocation is flexible, can be...
-
Senior Sales Executive(ServiceNow)
3 weeks ago
England,, UK, United Kingdom BMS Tech Sales Full timeSenior Sales Executive for a leading ServiceNow Partner£110k basic £220k OTE UncappedRemote workingNew Business RoleFantastic chance to join an industry-recognized business. This organization provides end-to-end Implementation Services, Digital Transformation solutions for their customers, as a top platinum partner for a market-leading technology company....
-
EV Charging Engineer
3 weeks ago
England,, UK, United Kingdom Net Zero Evolution Full timeEV Charging Engineer - DCSalary - £45-£65K + CarLocation: Remote (UK cities with easy travel links)Your New EmployerJoin an exciting start-up CPO in the electric vehicle sector, committed to driving the transition to sustainable mobility through innovative charging solutions. My client is at the forefront of EV technology, specialising in the installation...
-
Enterprise Account Executive(Identity
7 days ago
England,, UK, United Kingdom BMS Tech Sales Full timeSenior Sales Role for a Identity and Access Management Solutions ProviderGartner Magic Quadrant Technology BusinessHighly sought-after senior sales roleOur last 2 hires have been promotedBoast many FTSE wins in the last 12 monthsSeeking Sales DNA and happy to look at an aspiring candidate from a Vendor or VARThe Role:Selling IAM, Networking Technology,...
-
Customer Success Architect
7 days ago
England,, UK, United Kingdom Henderson Scott UK Full timeCustomer Success ArchitectLocation: 100% remote in UK or IrelandSalary: Up to £135k base plus 20% bonus Benefits: Stocks, Pension, HealthcareI'm working with a Series C Cloud Security start up that is looking for their first Technical Account Manager in EMEA. They are looking for someone who can work with security professionals at Large Financial and...
-
Sales Manager
3 weeks ago
England,, UK, United Kingdom Fabdec Group Full timeAre you a commercially-driven professional with a passion for sales in the process engineering sector? Do you have a track record of securing new business in industrial environments? If so, Fabdec Group has an exciting opportunity for you!We are seeking a dynamic Sales Manager to join Britanx Process, our specialist division that designs and manufactures...
-
Senior Sales Executive Central Government
2 months ago
England,, UK, United Kingdom BMS Tech Sales Full timeNew Business Sales Executive Role - HMRC/Cabinet Office/DWP/HM Treasury/DefraSelling IT Services & solutions, Agile Software Development Services to the Central Government SectorSpectacular year on year growth for 5 years, despite the recent challenges.Have become the “go-to” development partner for many leading UK companiesThe RoleTheir developers have...
-
Senior Field Service Engineer
6 days ago
England,, UK, United Kingdom Midwich Full timeAbout UsMidwich is a forward-thinking AIM listed organisation, whose international growth projection is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon and Panasonic to name a few and they demand effective marketing that delivers results through sales.Part of Midwich’s future strategy is to continue its...