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Pensions Support Coordinator

2 months ago

Conisbrough South Yorkshire, United Kingdom NFP People Full time

Support Coordinator We are seeking an exceptional communicator to provide effective information and advice to unpaid adult carers in Sheffield.
You will be working for a charity who provide a range of free services to unpaid adult carers in Sheffield, their vision is of a city where all carers are recognised, valued and effectively supported to enable them to continue caring in the way they choose and to have a life of their own
Position: Support Coordinator (Internal title Carer Advisor)
Sheffield S1 4UP, hybrid working options available after a successful probation period
Benefits: Pension company contribution 6.5%, Health Care Cash Plan, Annual Leave: 24 days plus 3 days between Christmas and New Year, plus 8 days bank holidays, plus an additional 5 days’ leave following 5 years continuous service (pro rata for part-time staff), Flexi Working Policy Closing Date: 23:59 on 22 July 2024
As a Support Coordinator, you will work to deliver high-quality services to carers within the Sheffield area. Providing face-to-face and telephone advice, information, and support to carers.
Conducting statutory Carers Assessments and developing appropriate support plans.
Co-producing individual support plans with agreed outcomes.
Helping carers access additional support via external trusts and funding streams.
Liaising with external organisations to deliver innovative support packages.

To be successful in the role of Support Coordinator you will be passionate about making a difference to carers’ lives. Experience in carrying out complex assessments and developing personalised support plans.
Proficiency in providing personalised information and support using various methods.
Ability to work effectively as part of a team and develop relationships for accessing support.
Familiarity with standard Microsoft Office applications and a case management system.

Experience working in health, social care, or adult services.
Knowledge of community languages.
The charity formed 30 years ago, is the city’s leading provider of services for adult unpaid carers. Part of a vibrant voluntary sector and a member of the national Carers Trust network, they deliver the contract for the city’s Carers Service on behalf of Sheffield City Council.
They have a modern, light, and airy office space in the city centre, with a spacious staff room and kitchen, secure bike parking, and limited onsite car parking and are committed to the personal and professional development of staff, offering career development pathways, supported learning, and access to accredited qualifications.
Helpline Advisor, Carer Advisor, Advice, Helpline, Support Advice, Care & Support Advisor, Support Advice Case Manager, Carer Case Worker, Carer Advice Specialist, Clinical Advice, Benefits Advice. #