Referral Coordinator
2 weeks ago
About the Role
We are seeking a highly organized and detail-oriented Referral Coordinator to join our administrative team at Shaw Trust. As a key member of our team, you will be responsible for providing exceptional support to our Work Well program, ensuring seamless delivery of services to our clients.
Key Responsibilities
- Provide administrative support to the Work Well program, including scheduling, communication, and report generation
- Act as the first point of contact for referrers and participants, providing a warm and inviting experience
- Collaborate with operational teams to ensure effective program delivery
- Utilize Microsoft-based products and other software to support business needs
- Maintain accurate records and reports, ensuring data integrity and quality
Requirements
- Excellent knowledge of systems, software, and technologies to support business needs
- Experience with Windows desktop OS and Office 365
- Familiarity with a broad range of hardware, including printers, tablets, mobiles, and laptops
- Previous experience in IT and/or Telecoms Service Desk
What We Offer
- 25 days annual leave per year, with incremental increases post 3 years' service
- 2 days paid volunteering leave each year
- Enhanced pension scheme after 6 months
- Life Assurance at 3 times your annual salary rate
- Access to a suite of learning and development opportunities
- Opportunities to connect with our employee diversity networks
- Health and Wellbeing initiatives
- Flexible working arrangements
About Shaw Trust
Shaw Trust is a leading social enterprise that promotes team spirit, inclusiveness, and empowers individuals to reach their full potential. We are committed to making a positive impact on people's lives and strive to create a workplace culture that values diversity, equity, and inclusion.
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