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Insurance Renewals and Customer Service Advisor

2 months ago


Bournemouth Dorset, United Kingdom Vitality Full time €33,400

Working Pattern - Hybrid - 2 days per week in the Vitality Bournemouth Office. Full time, 40 hours per week.
Bonus - Competitive bonus structure with up to OTE £33,400

Holiday allowance - 25 days holiday plus bank holidays, with the option to buy or sell up to 5 days each holiday year
Training is hugely important to Vitality which is why we'll teach you all you need to know about our amazing products and how to deal with any Renewal question, so you can achieve your full potential as a Renewals Specialist.
You will be responsible for delivering exceptional customer service and achieving agreed targets. You will need to be an excellent communicator, able to build rapport with customers over the phone.
Vitality provides all staff with an extensive training, meaning that we are open to speaking to candidates from all backgrounds and levels of experience. Passion for great customer service
A good level of computer literacy
A pension of up to 12%- We will match your contributions up to 6% of your salary
Free healthy breakfast and lunch when attending the office
Life assurance 4 x salary
Personal Health Fund to pay towards expenses such as optical, dental, health assessments, chronic prescriptions and activity tracking devicePLUS Our award-winning Vitality Health Insurance with all the benefits and activity based rewards

Free healthy breakfast and lunch when attending the office
Discounted gym membership
Free cinema tickets at Vue and Odeon Cinemas every month if you stay active
Great career opportunities
Help you to be the healthiest you’ve ever been.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Vitality pioneered shared-value insurance. 7+ million members with access to our unique health insurance and healthy living programme. Diversity & Inclusion
We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible