Customer Service Advisor

7 months ago

Bournemouth, United Kingdom Hendy Group Full time

We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Nissan Dealerships in Bournemouth.

You do not need automotive experience to be successful in this role - we will train that, but some form of customer services experience would be beneficial.

**The Opportunity**:
As a Service Advisor you will be the first point of contact for customers bringing their vehicle in for a service.

In this role you will be:

- Meeting and greeting customers;
- Booking vehicles into the diary;
- Ensuring the customer database is updated and accurate;
- Support the profitability of the service department by using trained and professional sales techniques;
- Ensuring customers are familiar with the variety of workshop services;
- Accurately recording vehicle faults;
- Liaising with the service technicians to keep track of vehicles progress and ensuring the vehicle is ready for customer collection on time;
- Obtaining authority and payments for repairs.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Market leading base salaries up to £33k dependent on experience, plus bonus and company car contribution from day one.
- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- You will have effective communication skills (verbal and written) in order to professionally interact with customers (face to face and over the phone);
- Excellent organisation skills;
- Able to manage your time effectively to prioritise your workload and meet tight deadlines;
- Self-motivated, energetic and enthusiastic.
- A good standard of verbal and numerical reasoning;
- Previous experience in a target driven role (desirable but not essential);
- Experience with CDK (desirable but not essential);
- A full UK driving licence.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

  • Customer Service Advisor

    2 weeks ago

    Bournemouth, United Kingdom Vitality Full time

    **Vitality, Customer Service Advisor - Advisor Services,** **Bournemouth, £22,000 + Bonus + Benefits** **Shift Pattern - **Mon-Fri between 9am - 6pm (no bank holidays or weekends) **Hybrid role**: - 2 days a week in the office, 3 days a week at home. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With...

  • Customer Service Advisor

    3 days ago

    Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Service Advisor Job in Southbourne** Dovetail Recruitment is excited to be working with a well-established, growing company who are looking for a Customer Service Advisor to work in their small friendly team based in Southbourne. As a Customer Service Advisor, you will be the first point of contact providing telephone and administration support...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Fintelligent Full time

    We are recruiting for award-winning, global health-care organisation based in heart of Bournemouth due to company growth, they are recruiting for experienced Customer Service Advisor to join their fun and vibrant team. You will receive an fantastic basicsalary of £23,000 plus £500 on completion of probation, a monthly bonus (up to £3k,000 a year) along...

  • Customer Service Advisor

    7 months ago

    Bournemouth, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Bournemouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services,...

  • Customer Service Advisor

    7 months ago

    Bournemouth, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Bournemouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UKs leading provider of Community Equipment Services, we...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Service Advisor job in Bournemouth - 8 months fixed term contract** Dovetail Recruitment are delighted to be working with an established client based in Bournemouth who are looking for a Customer Service Advisor to join the business on an 8-month contract. The Customer Service Advisor will provide administrative and operational support to the...

  • Customer Service Advisor

    5 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22,000 - £23,000 p/a** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow Green...

  • Customer Service Advisor

    7 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22K - £23K** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow Green Uber...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Relations Advisor** **£22,000 - £23,200 p/a** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow...

  • Customer Service Advisor

    5 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Relations Advisor** **£24,200 p/a** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. All our products are installed UK wide through our Glow Green Uber...

  • Customer Service Advisor

    4 weeks ago

    Bournemouth, United Kingdom Planet Telecom Full time

    Customer Service Advisor Location: Bournemouth Salary: £25,000 per annum Our client is telecommunications company with a human element at its core, the company are pioneers of digital communication.They are changing the game with their approach to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and...

  • Customer Service Advisor

    7 days ago

    Bournemouth, United Kingdom Talent Sure Recruitment Limited Full time

    **Customer Service Advisor** **Location: Central Bournemouth** **Salary: £21,250 - £22,000 per annum** **Hours: Monday-Friday 8:30am - 5:30pm with 1 in every 6 Saturdays 9am - 12pm** Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team. Reporting...

  • Customer Service Advisor

    7 days ago

    Bournemouth, United Kingdom Talent Sure Recruitment Limited Full time

    **Customer Service Advisor** **Location: Central Bournemouth** **Salary: £22,000 per annum** **Hours: Monday-Friday 8:30am - 5:30pm with 1 in every 6 Saturdays 9am - 12pm** Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team. Reporting to the...

  • Customer Service Advisor

    7 days ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£23K - £24K** **Great News! Glow Green are growing rapidly and looking for great people to join our Customer Service Team.** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£22K - £24K** **Great News! Glow Green are growing rapidly and looking for great people to join our Customer Service Team.** Are you looking to build a career within a thriving, dynamic and digital savvy company? Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Glow Green Ltd Full time

    **Customer Service Advisor** **£23,200K - £24,200K p/a plus bonus & benefits** **Great News... Glow Green are growing rapidly and looking for great people to join our Customer Service Team!** Glow Green is a green energy technology company and we supply solar panels, battery storage, boilers, air conditioning and electric vehicle charging. We are...

  • Customer Service Advisor

    5 days ago

    Bournemouth, United Kingdom i2i Recruitment Consultancy Full time

    **Customer Service Advisor** **£22,500** **Bournemouth** **Working hours of 9 to 5pm, Monday to Friday - no weekend working!** **7 positions available** We are looking for people who thrive when delivering outstanding customer service. This is a fantastic opportunity to join a growing, thriving business within the financial service sector. This is not...

  • Customer Service Advisor

    1 week ago

    Bournemouth, United Kingdom Office Angels Full time

    **Customer Service Advisor** - We're looking for an experienced Customer Service Advisor to join our client's fantastic team in Westbourne._ - This is a **Permanent** role working with a leading Healthcare provider, starting in April._ **Company Benefits** - 25 Days Holiday (plus Bank Holidays) - Private Healthcare - Option to work Hybrid (once probation...

  • Customer Service Advisor

    7 days ago

    Bournemouth, United Kingdom Reed Business Support Full time

    Reed Bournemouth are currently looking for Customer Service Advisor's. We are looking for enthusiastic, personable and keen to learn individuals to join an already well-established workforce. You’ll be dealing with calls to customers, addressing enquiries that come in to the department, and collecting final payments.

  • Customer Service Advisor

    1 month ago

    Bournemouth, United Kingdom Ad Warrior Careers Full time

    Customer Service AdvisorLocation: BournemouthSalary: £25,000 per annumOur client is telecommunications company with a human element at its core, the company are pioneers of digital communication. They are changing the game with their approach to providing businesses with cutting-edge phone systems, lightning-fast internet, memorable phone numbers, and...