![HAYS](https://media.trabajo.org/img/noimg.jpg)
Helpdesk Administrator
2 months ago
Job description:
Company name - MITIE Care & Custody
Job title - Helpdesk Administrator
Reporting to - Senior Facilities Manager
Our values and behaviours: An individual's belief in our values and behaviours is as important as their technical and/or professional knowledge, which is why our Job Descriptions are written with these in mind.
Job objectives and responsibilities: To be the first point of contact with the client. Providing operational support to the team, in a Facilities Management environment. This is achieved by answering phone, radio calls, e-mails and face-to-face queries.
Main duties:
- Make and receive telephone queries.
- Categorising and issuing of job cards for PPM's
- Reactive and remedials to the correct engineer and subcontractor.
- Ensuring that jobs are complete and returned in order to close dockets on the Prison CAFM system - (Planet FM)
- Monthly Reports and timesheets – keeping record of engineer's overtime.
- Issue of security keys and maintaining daily logs.
- Operating Planet FM maintenance program (training to be provided)
- Raising purchase orders on Coupa and keeping a record
- Sustain SMC/SSC/PCA filing and assist with the auditors' requests
- Other administration duties are filing work dockets, job cards and archiving.
- Minute taking Follow up on outstanding work and orders with subcontractors.
- Maintain spreadsheets.
Person Specification:
Previous administrative experience is essential.
Previous experience with a CAFM system or other FM systems is also essential.
Great people and communication skills.
Microsoft Office skills are essential - especially Excel.
Have fun and be passionate about what you do.
If this role sounds of interest please get in touch ASAP :)
# 4587525
-
Helpdesk Administrator
2 weeks ago
London, United Kingdom Skilled Careers Full timeHelpdesk Administrator needed for permanent vacancy in Caledonian Road.Working Hours - Monday - Friday / 8:00am-5:00pmReporting Into - Helpdesk ManagerMy client is a leading maintenance provider who are looking for an experienced Helpdesk Administrator to join their team on a permanent or temp to perm basis.The Helpdesk Administrator administrator will use...
-
Helpdesk Administrator
3 months ago
London, United Kingdom Warwick University Enterprises Ltd ta Unitemps Birmingham Full time**Role** We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role in maintaining operational efficiency and adhering to contract-required timescales. **This is a permanent...
-
Helpdesk and Administration
3 months ago
London, United Kingdom Red Commerce Full time** **RED - Helpdesk and Administration - SC Clearance - Opportunity to work in USA** ** This role requires you to **relocate **to **Norfolk, Virginia, USA**. At present, one of our International Customers at RED is in the search of a **Helpdesk and Administration** for an **on-site 4 years project** in Virginia, USA. Here are some details: Project...
-
Helpdesk Administrator
3 months ago
London, United Kingdom ERP Full time**Helpdesk Administrator** **Wimbledon** **£34,000** A fantastic opportunity for Helpdesk Administrator to join a fast-paced reactive services company based in Southwest London. The ideal Helpdesk Administrator will enthusiastic and well-motivated. **Responsibilities** - Upsell our services to new and existing customers - keep accurate records of...
-
Helpdesk Administrator
3 months ago
London, United Kingdom MMP Consultancy Full timeHelpdesk Administrator required to join a large hospital based in London. Working as part of the wider Estates team, we are seeking experienced Estates and Helpdesk Administrators to apply. As Helpdesk Administrator, you will be responsible for managing service requests and incidents raised to the helpdesk function and liaising with the respective team...
-
Helpdesk Administrator
3 months ago
London, United Kingdom ISS Facility Services Full time**Helpdesk Administrator** **Contract: Healthcare** **Location: London** **Hours of work: 37.5** **Contract Type: Permanent** We are on the lookout for a Helpdesk Administrator who can ensure the timely and precise logging of tasks, contributing significantly to our streamlined workflow and effective task management. Your meticulous recording of tasks...
-
Helpdesk Administrator
3 months ago
London, United Kingdom ISS Facility Services Full time**Helpdesk Administrator** **Contract: Healthcare** **Location: London** **Hours of work: 37.5** **Contract Type: Permanent** We are on the lookout for a Helpdesk Administrator who can ensure the timely and precise logging of tasks, contributing significantly to our streamlined workflow and effective task management. Your meticulous recording of tasks...
-
Helpdesk Administrator
3 months ago
London, United Kingdom Platinum Facilities Maintenance Services Full time**Helpdesk Support Administrator** - Helpdesk Administrator or Contract Support Administrator or Administrator_ We're excited to be on the search for our next Helpdesk Support Administrator. This is a great opportunity to work on-site, 5-days a week in the heart of London's bustling EC2N district! Expertise in the CAFM system required -...
-
Helpdesk Administrator
3 months ago
London, United Kingdom ISS Facility Services Full time**Help Desk Administrator** **Contract: Healthcare** **Location: London** **Hours of work: 37.5** **Contract Type: Permanent** We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role...
-
Helpdesk Administrator
3 months ago
London, United Kingdom paretofm Full time**Helpdesk Administrator** **Salary**: £27,000 **Location**: London, Central **Hours**: 40 hours a week (Flexible) **Role Type**: Permanent Pareto are currently looking for a Helpdesk Administrator to join us on a full-time basis to be based in London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including...
-
Helpdesk Administrator
3 months ago
London, United Kingdom TNA Building Services Ltd Full time**Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...
-
Helpdesk Administrator
2 months ago
London, United Kingdom Pareto Facilities Management Full timeHelpdesk AdministratorSalary: £28000 DEOLocation: Hampstead Rd London NW1 7FBHours: 40 hours a week Role Type: PermanentPareto are currently looking for a Helpdesk Administrator to join us on a full-time basis to be based in London.Responsibilities to include but not limited to:Monitoring the Facilities Helpdesk email and logging jobs;Actively monitoring...
-
Helpdesk Administrator
8 hours ago
London, United Kingdom paretofm Full timeHelpdesk AdministratorSalary: 28000 DEOLocation: Hampstead Rd London NW1 7FBHours: 40 hours a weekRole Type: PermanentPareto are currently looking for a Helpdesk Administrator to join us on a fulltime basis to be based in London.Responsibilities to include but not limited to:Monitoring the Facilities Helpdesk email and logging jobs;Actively monitoring open...
-
Helpdesk Administrator
3 months ago
London, United Kingdom Atalian Servest Full time**Job Reference: TS/KC/20-06/889/1** **Job Title: Helpdesk Administrator** **Location: Site Based** **Site Address: 160 Tooley Street** **Postcode: SE1 2QH** **Salary: Competitive** **Contract**:Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 37.5 hours per week** **Business Overview** The Atalian Servest workforce is made...
-
Helpdesk Administrator
3 months ago
London, United Kingdom TNA Building Services Ltd Full time**Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...
-
Helpdesk & Facilities Administrator
3 months ago
London, United Kingdom ISS Facility Services Full time**Helpdesk & Facilities Administrator** **Contract: Banking** **Location: London** **Hours of work: 40** **Contract Type: Permanent** Joining us as a Helpdesk & Facilities Administrator, you'll become a valuable part of our dynamic team. Your role will encompass providing essential administrative support to multiple functions, including the Helpdesk,...
-
Helpdesk Administrator
3 months ago
London, United Kingdom Bouygues Energies & Services UK Full time**Helpdesk Administrator**: Bouygues Energies & Services Solutions - Home working Bouygues Energies and Services currently has an exciting opportunity for a Helpdesk Administrator to join our Greater London Mobile Maintenance Engineering team. The mobile team in London supports reactive and PPM maintenance activities across all the sites we currently...
-
Helpdesk Administrator
2 months ago
London, United Kingdom HAYS Full timeHelpdesk Administrator required at Brixton prison, London Job description:Company name - MITIE Care & CustodyJob title - Helpdesk AdministratorReporting to - Senior Facilities ManagerOur values and behaviours: An individual's belief in our values and behaviours is as important as their technical and/or professional knowledge, which is why our Job...
-
Facilities Helpdesk Administrator
3 months ago
London, United Kingdom paretofm Full time**Helpdesk Administrator** **Salary**: £28,000 **Location**: Central London - SW1A Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including chasing engineers for updates and allocating jobs to...
-
Helpdesk Administrator
3 months ago
London, United Kingdom Equans Full time**Requisition ID**: 54933 **Domain**: Other/Other **Contract type**: Permanent **Schedule**: Full-Time Equans is a renowned energies & services contractor and a proud member of the Bouygues global industrial group. Our expertise spans the design, construction, and maintenance of buildings and critical infrastructure worldwide. We currently have an...