Helpdesk Administrator

7 months ago


London, United Kingdom Platinum Facilities Maintenance Services Full time

**Helpdesk Support Administrator**
- Helpdesk Administrator or Contract Support Administrator or Administrator_

We're excited to be on the search for our next Helpdesk Support Administrator.

This is a great opportunity to work on-site, 5-days a week in the heart of London's bustling EC2N district

Expertise in the CAFM system required - ConceptEvolution.

**General Duties**:

- Chase suppliers for Contract related paperwork e.g., RAMS & Report sheets.
- Collating timesheets/timesheet management.
- General admin support as required to team.
- Planning and scheduling of Engineers (PPM and Reactive works).
- Provide support in the preparation of quotes, ensuring quote schedules are up to date.
- General admin duties for filing, post, queries etc.
- Arrange Holiday and Sickness Cover/Records.
- Diary Management.
- WIP report assistance.

**Qualifications and Required experience**:

- Experience in a Helpdesk Admin role within a Facilities Management business (1-2 years).
- CAFM system experience, ConceptEVO ideally - _essential._
- Comfortable invoicing and raising & issuing of Purchase Orders.

**What we offer**:

- 26 days annual leave (plus BH).
- O.T paid at x 1.5 Mon-Sat & x 2.0 Sun/Bank Hols.
- 3% employer pension contributions.
- Perkbox membership.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- CAFM system (Concept Evo): 3 years (required)

Work Location: In person

Reference ID: 110-240423



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