Helpdesk Administrator

2 days ago


London, United Kingdom OMNI Full time

**Helpdesk Administrator**

**London**

Competitive salary with excellent benefits - please contact the recruitment team for this information although we don’t advertise our salaries, you won’t be disappointed

As Helpdesk Administrator, you will be working as part of a small team of other helpdesk administrators this role, they will deal with managing the requests on the system.

**Key Responsibilities**
- Answering phone calls
- Raising Tickets
- Speaking to engineers
- Updating tasks etc.

**Professional and personal competencies/qualifications**
- Previous experience in leading the administration and office management within an Estates Department
- Previous experience in a CMMS (Computer Maintenance Management System)
- Good general education
- Experience or proven ability in working with own initiative
- Ability to communicate both written and verbal to senior management level
- Ability to solve problems in an effective manner.
- Excellent skills in Microsoft Office (Word and Excel)
- Excellent organizational skills

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

**If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739**

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Reference ID: 99310


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