Current jobs related to Helpdesk Administrator - London - paretofm

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom Warwick University Enterprises Ltd ta Unitemps Birmingham Full time

    **Role** We are looking for a Helpdesk Administrator to ensure the timely and accurate logging of tasks, contributing to the streamlined workflow and effective task management. By meticulously recording tasks, you will play a vital role in maintaining operational efficiency and adhering to contract-required timescales. **This is a permanent...

  • Helpdesk and Administration

    5 months ago

    London, United Kingdom Red Commerce Full time

    ** **RED - Helpdesk and Administration - SC Clearance - Opportunity to work in USA** ** This role requires you to **relocate **to **Norfolk, Virginia, USA**. At present, one of our International Customers at RED is in the search of a **Helpdesk and Administration** for an **on-site 4 years project** in Virginia, USA. Here are some details: Project...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom ERP Full time

    **Helpdesk Administrator** **Wimbledon** **£34,000** A fantastic opportunity for Helpdesk Administrator to join a fast-paced reactive services company based in Southwest London. The ideal Helpdesk Administrator will enthusiastic and well-motivated. **Responsibilities** - Upsell our services to new and existing customers - keep accurate records of...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom MMP Consultancy Full time

    Helpdesk Administrator required to join a large hospital based in London. Working as part of the wider Estates team, we are seeking experienced Estates and Helpdesk Administrators to apply. As Helpdesk Administrator, you will be responsible for managing service requests and incidents raised to the helpdesk function and liaising with the respective team...

  • Helpdesk Administrator

    1 month ago

    London, Greater London, United Kingdom Hatty Blue Recruitment Ltd Full time

    Helpdesk AdministratorWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at Hatty Blue Recruitment Ltd. In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.Key Responsibilities:Manage daily...

  • Helpdesk Administrator

    1 month ago

    London, Greater London, United Kingdom Hatty Blue Recruitment Ltd Full time

    Helpdesk AdministratorWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at Hatty Blue Recruitment Ltd. In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.Key Responsibilities:Manage daily...

  • Helpdesk Administrator

    1 month ago

    London, Greater London, United Kingdom BGIS Full time

    Job Title: Helpdesk AdministratorAt BGIS, we are seeking a highly skilled and organized Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will be responsible for providing exceptional customer service to our clients and internal stakeholders, ensuring that all queries are resolved efficiently and effectively.Key...

  • Estates Helpdesk Administrator

    1 month ago

    London, United Kingdom CV-Library Full time

    Estates Helpdesk Administrator - London - Educational Establishment Permanent - £33,000 per annum We are looking for a dedicated Estates Helpdesk Administrator to support the smooth running of estates and campus services within an educational environment. This role is key to maintaining efficient operations across a range of maintenance and facility...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom paretofm Full time

    **Helpdesk Administrator** **Salary**: £27,000 **Location**: London, Central **Hours**: 40 hours a week (Flexible) **Role Type**: Permanent Pareto are currently looking for a Helpdesk Administrator to join us on a full-time basis to be based in London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom TNA Building Services Ltd Full time

    **Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...

  • Helpdesk Administrator

    2 weeks ago

    London, Greater London, United Kingdom Abm Full time

    Job Title: Helpdesk AdministratorJob Summary:The Helpdesk Administrator will be responsible for the logging, allocation, progression, chasing, and completion of faults on the contract.Key Responsibilities:Logging service requests by telephone and emailProviding coverage for the helpdesk during the absence of the EIC operative and for the Co-ordinator during...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom Atalian Servest Full time

    **Job Reference: TS/KC/20-06/889/1** **Job Title: Helpdesk Administrator** **Location: Site Based** **Site Address: 160 Tooley Street** **Postcode: SE1 2QH** **Salary: Competitive** **Contract**:Permanent** **Hours per week: Monday,Tuesday,Wednesday,Thursday,Friday - 37.5 hours per week** **Business Overview** The Atalian Servest workforce is made...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom TNA Building Services Ltd Full time

    **Job Title: Helpdesk Administrator** **Location: London, United Kingdom** **Employment Type: Full-Time** **Responsibilities**: - **Customer Interaction**: - Address customer queries and service requests efficiently. - **Job Scheduling**: - Coordinate and schedule maintenance jobs. - Utilize scheduling software for optimal job allocation. -...

  • Helpdesk Administrator

    2 weeks ago

    London, Greater London, United Kingdom CBW Staffing Solutions Full time

    Job DescriptionWe are seeking an experienced Helpdesk Administrator to join our team at CBW Staffing Solutions. The successful candidate will have a proven track record of working within Facilities Management and will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Receive and return phone calls in support of...

  • Helpdesk Administrator

    2 weeks ago

    London, Greater London, United Kingdom Abm Full time

    Job Title: Helpdesk AdministratorJob Summary:The Helpdesk Administrator will be responsible for the logging, allocation, progression, chasing, and completion of faults on the contract.Key Responsibilities:Logging service requests by telephone and emailProviding coverage for the helpdesk during the absence of the EIC operative, and for the Co-ordinator during...

  • Helpdesk Administrator

    3 months ago

    London, United Kingdom HAYS Full time

    Helpdesk Administrator required at Brixton prison, London Job description:Company name - MITIE Care & CustodyJob title - Helpdesk AdministratorReporting to - Senior Facilities ManagerOur values and behaviours: An individual's belief in our values and behaviours is as important as their technical and/or professional knowledge, which is why our Job...

  • Helpdesk Administrator

    5 months ago

    London, United Kingdom Bouygues Energies & Services UK Full time

    **Helpdesk Administrator**: Bouygues Energies & Services Solutions - Home working Bouygues Energies and Services currently has an exciting opportunity for a Helpdesk Administrator to join our Greater London Mobile Maintenance Engineering team. The mobile team in London supports reactive and PPM maintenance activities across all the sites we currently...

  • Facilities Helpdesk Administrator

    5 months ago

    London, United Kingdom paretofm Full time

    **Helpdesk Administrator** **Salary**: £28,000 **Location**: Central London - SW1A Pareto are currently looking for a Helpdesk Administrator to join us on a Full time basis to be based in Central London. **Responsibilities to include but not limited to**: - Actively monitoring open jobs including chasing engineers for updates and allocating jobs to...

  • Helpdesk Administrator

    4 months ago

    London, United Kingdom HAYS Full time

    Helpdesk Administrator required at Brixton prison, London Job description:Company name - MITIE Care & CustodyJob title - Helpdesk AdministratorReporting to - Senior Facilities ManagerOur values and behaviours: An individual's belief in our values and behaviours is as important as their technical and/or professional knowledge, which is why our Job...

  • Helpdesk Administrator

    4 months ago

    London, United Kingdom Compass Group Full time

    **What you'll be doing**: We're currently recruiting a dedicated Helpdesk Administrator to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 40 hours per week. As a Helpdesk Administrator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress...

Helpdesk Administrator

2 months ago

London, United Kingdom paretofm Full time

Helpdesk Administrator

Salary: 28000 DEO

Location: Hampstead Rd London NW1 7FB

Hours: 40 hours a week

Role Type: Permanent

Pareto are currently looking for a Helpdesk Administrator to join us on a fulltime basis to be based in London.

Responsibilities to include but not limited to:

  • Monitoring the Facilities Helpdesk email and logging jobs;
  • Actively monitoring open jobs including chasing trades people for updates and allocating jobs to trades people;
  • Raising purchasing orders for tradespeople and other team members as required;
  • Allocating PPM tasks to tradespeople;
  • Scanning key documentation (inhouse and subcontractor);
  • Reviewing documentation and raising any issues to either the Clerk of Works or Contract Manager;
  • Monitoring up and coming inspections and coordinating dates with subcontractors and Clerk of Works;
  • Following up with subcontractors paperwork/certificates in relation to completed inspections;
  • Raising remedial actions following inspections;
  • Assisting the Clerk of Works with the raising of quotes as required;
  • Logging monthly overtime for approval by the Account Director;
  • Assessing completeness and appropriateness of subcontractor RAMS
  • Supervising subcontractors ensuring all H&S rules are adhered to
  • Completing spot audits on subcontractors to ensure they are working with site rules
  • Completing spot audits on the Pareto trades people to ensure they are working to site rules
  • Completing regular audits on Pareto trades people risk assessments for completeness
  • Monitoring and ensuring trades people training records are up to date

Key Requirements:

  • Previous administrative experience essential
  • Previous helpdesk experience is desirable
  • Previous experience overseeing contractors required
  • Demonstrate strong administration skills
  • Strong IT skills including Microsoft Office
  • Previous experience of CAFM system/s is desirable
  • Excellent telephone and email manner with exceptional communication and interpersonal skills
  • Experience working with multiple stakeholders
  • Attention to detail
  • Needs to be able to work in a very dynamic environment with changing priorities
  • A high profile role requiring exceptional customer facing skills