Current jobs related to Customer Service Advisor - Jarrow - M Group Services

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a Customer Service Advisor/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is efficient, timely and...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom MB Group Full time

    Our client has an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join their Customer Operations Team in Jarrow on a Full-Time, **Temp to Perm 6 month contract** As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for fleet customers and suppliers, ensuring that their experience is...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a Full-Time, permanent position. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is...

  • Customer Service Advisor

    4 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor**/ Bookings Advisor to join our Customer Operations Team in South Shields on a **TEMP to PERM**, 6 month contract. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us...

  • Customer Service Advisor

    3 months ago

    Jarrow, United Kingdom Rivus Group Full time

    We have an exciting opportunity for a **Customer Service Advisor** to join our Customer Operations Team in Jarrow on a full-time basis. As the **Customer Service Advisor**, you will be responsible for the end-to-end customer experience for our fleet customers and suppliers, ensuring that their experience with us is efficient, timely and professional in line...

  • Sales Advisor

    4 months ago

    Jarrow, United Kingdom New Look Full time

    Sales Advisor - Permanent- Jarrow- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved...

  • Customer Support Advisor

    4 months ago

    Jarrow, United Kingdom Primaire Consulting Ltd Full time

    **A bit about the role**: - Maintain data integrity in our Calibration recall database through regular updates and support. - Manage historical job paperwork filing system efficiently. - Identify, qualify, and cultivate new leads for Service products. - Coordinate collection and delivery of calibration products utilising our in-house driver service. -...

  • Customer Service Representative

    4 months ago

    Jarrow, United Kingdom Nigel Wright Group Full time

    The Role Nigel Wright are delighted to be supporting a growing business with firm roots in the North of England. We are looking for a customer services representative who has experience of working in a b2b environment. **Duties**: - Provide exceptional customer service by answering incoming calls and assisting customers with their inquiries or concerns -...

  • Customer Service Administrator

    3 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s interaction...

  • Customer Service Assistant

    4 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Jarrow, NE32 5TX **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Customer Service Assistant

    4 months ago

    Jarrow, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Jarrow, NE32 5XZ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Pareda Recruitment Ltd Full time

    This is an excellent opportunity to join a global business at an exciting time of expansion. You responsibilities will include; - Handling inbound sales and customer service queries in a B2B environment - Providing customers with quotations - Building excellent relationships with your customer base - Identifying new opportunities with your customer in order...

  • Customer Service Assistant

    3 months ago

    Jarrow, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Fellgate, NE32 5JX **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.50 aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

  • Customer Service Executive

    4 months ago

    Jarrow, United Kingdom Zenith People Full time

    This is an excellent opportunity to join a highly successful global manufacturing company based in Jarrow who are currently expanding. They have an excellent reputation for wellbeing of their staff including ample opportunities for training and progression. The business is currently seeking a number of Customer Service Executives to join their established...

  • Customer Service Executive

    3 months ago

    Jarrow, United Kingdom Essentra PLC Full time

    This is a dynamic working environment and one where career progression is taken very seriously and is fully supported. **Job Requirements** - Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises - Maintain accurate customer records and sales development activities. -...

  • Hse Advisor

    4 months ago

    Jarrow, United Kingdom KAEFER Limited Full time

    **KAEFER UK & Ireland** **When it counts, count on us.** **Location: Jarrow** **Contract Type: Full Time** **The Opportunity** As HSE Advisor, you will be responsible for the provision of timely advice and guidance on all matters pertaining to Health, Safety and the Environment with respect to Legislation, Company Policies and Client requirements. You...

  • Receptionist

    3 months ago

    Jarrow, United Kingdom Wilsons Auto Service Centre Full time

    Receptionist Overview: Join our team as a Receptionist at a dynamic and fast-paced Garage. As the first point of contact for our organization, you will play a crucial role in providing exceptional customer service and administrative support. **Full job description** Workshop Receptionist Workshop receptionist position is now available at a rapidly...

  • Food Service Team Member

    3 weeks ago

    Jarrow, South Tyneside, United Kingdom Stonegate Group Full time

    Job SummaryWe are seeking a skilled and enthusiastic Kitchen Team Member to join our team at Lord Nelson, a leading pub in the Stonegate Group. As a Kitchen Team Member, you will be responsible for assisting the Head Chef with orders, stock taking, food hygiene, and maintaining kitchen equipment.About UsAt Stonegate Group, we pride ourselves on providing a...

Customer Service Advisor

4 months ago

Jarrow, United Kingdom M Group Services Full time

We’re looking for a Customer Service advisor to join our team in Newcastle

Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have.

We look to provide the best possible service to our customers via both inbound and outbound telephone calls.

This role reports to the Customer Service Team Leader.

 

What you’ll be doing:

  • Provide fantastic service to anyone you speak to
  • Ensure adherence to internal and contractual quality standards
  • Ensure all calls are answered and handled within internal and contractual SLAs
  • Ensure all expressions of dissatisfaction are handled at first point of contact where able, or escalated immediately to enable prompt resolution
  • Maintain open and transparent communication within the team
  •  

What we need from you:

  • Previous Inbound and outbound call experience
  • Demonstrable customer facing role experience
  • A great attitude and desire to help our customers
  • Able to react to company needs
  • Excellent verbal, listening and communication skills
  • Well organised and able to prioritise
  • An aptitude for investigating and problem solving

What we offer:

  • 25 days holiday
  • Company Pension Scheme
  • Life Assurance
  • Online GP Service, 24 hours a day, 365 days a year
  • Enhanced maternity and paternity
  • Access to employee assistance programmes
  • Discounts with national retailers via My Rewards
  • Reward & Recognition Scheme

At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.

  #MorrisonDataServices #LI-Onsite #LI-SZ1