Guest Services Manager

2 weeks ago


Ascot Berkshire, United Kingdom Taste Hospitality Recruitment Ltd Full time

Guest Services Manager Berkshire Luxury Hotel Up to 32K


Please make an application promptly if you are a good match for this role due to high levels of interest.

A Guest Services Manager is required for this high level, luxury hotel located in Berkshire. For this role it is essential that you have experience as a Guest Services Manager within a luxury hotel, applicants without this experience cannot be considered.

The hotel is modern in design and has a very high class and ornate décor.

Benefits:

  • Private medical insurance
  • Management bonus
  • Staff discounts
  • Excellent career opportunities
  • Access to well-being advice

The property is celebrated as one of the finest luxury hotels in the UK and their exceptional reputation filters down to their guests, to whom the ideal will ensure excellent hospitality is provided throughout their stay.

They boast an award-winning fine dining restaurant, beautiful bar and lounge areas and over 50 beautifully designed, luxurious bedrooms.

As Guest Services Manager you will:

  • Be involved with the management and all day-to-day guest services duties and will be responsible for ensuring a smooth-running reception desk at all times
  • Be dealing with guest queries and requests efficiently and ensuring this is carried out through your team
  • Provide first class customer service
  • Be highly organised with good communication skills, both face to face and over the phone
  • Be a good team player, as well as able to work on your own initiative when necessary and have strong management and leadership skills

If you are a friendly and outgoing individual who enjoys providing excellent guest service, and are looking for a challenging and rewarding role then this could be your ideal opportunity.

Taste Hospitality Recruitment Ltd.is committed to encouraging equality and diversity among our workforce and our candidates and eliminating unlawful discrimination.


AMRT1_UKCT


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