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Sales Manager

3 months ago


Newcastle, United Kingdom Schulte European Group Full time
Job Ref: SEG1930

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Branch: Slieve Donard Resort Spa
Location: Slieve Donard Resort Spa, Newcastle
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: TBC
Hours per week: 40
Posted date: 03/06/2024
Closing date: 03/07/2024
Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event. Be part of a team creating guest experiences that are like none other
The Opportunity
We are looking for a true hospitality professional, with the flair to deliver sales and service at the highest level. As Sales Manager you will be tasked with pro-active sales activities to source and develop new business for the hotel, as well as maintain and grow relationships with existing key customers. With a focus on MICE, you will engage with industry partners, agents and directly with clients to reach agreed goals and deliver incremental revenue for the hotel.
Position Summary:
Reporting into the Director of Sales, your duties and responsibilities will include:
Prospecting – identify and target new business opportunities by defined industry segment, undertaking prospecting activity to engage with the client and realise potential revenues
Face to Face Sales Calls Presentations – develop and grow relationships, maximizing total revenue across all areas of the hotel by undertaking sales calls and achieve sales call targets
Sales trips / Tradeshows – identify, organise and attend targeted sales trips and tradeshows locally, nationally and internationally as required and determined by the tradeshow planner
Site Inspections - conduct site inspections, host fam trips and showcase the hotel through hosting regular corporate hospitality events in-house or in-market as required
RFP completion and follow through – respond to requests for proposals in a timely and professional manner, engaging with the agent / client to fully understand the requirement and with key internal stakeholders on delivery and pricing
Reporting Administration – provide comprehensive debriefs on all sales activity, reporting figures, account forecasts and drawing up development plans within the time frame given and to the quality expected, keeping all systems and business processes updated as appropriate
Specific Job Knowledge, Skill and Ability
The individual must possess the following knowledge, skills and abilities and be able to perform the essential functions of the job, with or without reasonable accommodation.
Essential
Effective communication skills
Excellent interpersonal skills to build trust and confidence to motivate and influence others
Ability to use initiative to identify, prioritise and implement actions to achieve goals
Ability to work well under pressure and effectively handle multiple and concurrent demands
Ability to collaborate with others and act in an objective manner to achieve common goals
Strong project management skills including ability to manage work through to completion and ensure deadlines are met
Knowledge of systems to include Excel, Powerpoint, Word and ideally, HMS and Salesforce
Significant work experience in related roles
Fluent in English, verbal and writing skills
Desirable
Sales Manager experience in the hospitality industry
Pro-active sales within the MICE segment working with PCO’s, agents and DMCs
Background in 4 or 5 star hotels within the island or Ireland or UK market
The Perks
Opportunity to work hybrid between the office and on the road
Enrolment in pension from Day 1 for all eligible team members
Meal on each shift in a dedicated team member area
Access to everyday discounts from high street retailers
Car Parking
Discounted hotel room rates for you and your family across the portfolio (TC’s apply)
Refer a Friend Scheme – just by putting a good word in for a friend you could earn some extra cash
Incentive schemes
Employee Assistance Programme
Team Celebration Awards and Recognition
Access to participating in healthcare plans and insurance plans – just in case
Life Assurance
Equal Opportunities
We are committed to recruitment practices that do not discriminate against any job applicant because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. We value diverse cultures, ideas, and people as part of our core DNA.
Right to Work
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
About us
Marine Lawn Hotels Resorts is a collection of bespoke hotels in the world’s most distinguished golfing destinations. Nestled along some of the most coveted courses across the globe, each of our properties offer unforgettable travel experiences inspired in the history and legacy of the once-in-a-lifetime destinations they call home. Here, we invite locals, neighbours, and international guests alike to embrace the beauty of where land meets sea as they embark upon a journey rooted in service, storytelling, and adventure. For more information visit www.marineandlawn.com.
Nestling at the foot of the Mountains of Mourne, the magnificent Slieve Donard Resort and Spa stands in six acres of immaculate private grounds. A golden strand of beach borders one side while the mighty Royal County Down golf course frames the other. This lovingly maintained Victorian hotel is home to one of Europe’s finest resort Spas and is perfect for a short break, residential conference or grand event.