Lead Product Manager, Seller Capital EU

4 weeks ago

Richmond, United Kingdom eBay Full time

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the role and team:

eBay is seeking a dedicated and dynamic Product Manager to drive product strategy and execution for eBay's Seller Capital DE and UK programs. This role will partner cross-functionally with engineering, analytics, marketing, design, research, communications, and customer service. The ideal candidate will have a consistent track record of developing detailed long-term product strategies and robust execution of the strategy with operational excellence. The candidate should also have a strong background in handling P&L, partner negotiations, and partner relationship management. As this role requires close partnership with UK/DE third-party entities, UK/DE sellers, and central teams, we require business proficient written and verbal proficiency in English and German, and accommodation to Pacific Time and Central European Timezones.

Note: This role can be based in either Dreilinden, Germany OR Richmond, UK with a hybrid way of working.



What you will accomplish:

  • Drive UK/DE Seller Capital near and long-term product and CX strategy, develop requirements and drive roadmap execution
  • Communicate cases, strategy and decisions effectively to senior leadership and cross-functional partners, building alignment and driving shared goals across the teams.
  • Define bold goals to deliver against and meticulously measure against the goals to deliver significant impact to the company.
  • Discover and address customer difficulties across the customer journey via qualitative and quantitative data-driven approaches to validate and identify the customer problem.
  • Constantly challenge the status quo, demonstrating industry trends, market dynamics, and voice of the customer to improve product portfolio (incl. expansion to new financial products such as insurance) and CX journey.
  • Negotiate and handle ongoing third party partner relationships.
  • Exhibit strong bias for action and hold a high bar for quality, continuously optimizing execution and processes.
  • Anticipate risks, set mitigation strategies, and proactively unblock the roadmap.

What you will bring:

  • Demonstrable experience in product management, with at least 5 years leading cross-functional teams to deliver product and CX feature launches.
  • Consistent track record of developing, launching, and scaling new products and CX experiences.
  • Effective communication and business proficient written and verbal fluency in English and German to drive partnerships with UK/DE third-party entities, lead UK/DE seller engagement, and deliver with cross-functional central teams.
  • Validated ability to implement with speed and quality, and establish playbooks to drive operational excellence.
  • Experience owning and optimizing P&L of programs.
  • Strong background of leading third party partner negotiations and relationships.
  • Experiences in small business financial services and/or e-commerce.
  • Strong data analysis skills and experience with customer research techniques.



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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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