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Customer Service Administrator

2 months ago


Fareham, United Kingdom Pertemps Basingstoke Full time

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a catering and cleaning distribution business based in Fareham. This is a full-time permanent position.

Responsibilities as a Customer Service Administrator:

- Receive and process customer orders accordingly

- Onboarding of new accounts

- Answering customer calls and emails, ensuring queries are resolved in a timely manner

- Ensuring client record files are updated on the CRM system

- Liaising with the warehouse team to ensure timely customer deliveries

- Providing excellent customer service

Requirements:

- Customer service experience

- Strong work ethic and ability to work well in a faced pace environment

- Proven interpersonal skills by telephone and email

- Excellent attention to detail

- Microsoft proficient

The Customer Service Administrator position:

- Monday to Friday, 9am - 5pm

- £25,000 staring salary

- Office based

- 23 days holiday plus annual leave

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at Pertemps.