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Learning & Development Partner

2 months ago

London, United Kingdom YMCA London City and North Part time

The Learning & Development Partner will play a leading role being the a primary point of contact for managers and staff on all learning & development needs. This role will suit someone who enjoys deigning and delivering creative solutions, working with external specialist trainers but also delivering in-house workshops and development activities. We have recently implemented a new LMS (Learning Management System) which the L&D Partner will manage, with this they will design courses and learning pathways to meet needs in order to engage learners and embed the system.

As a member of the HR team, you will work closely with the Head of People and Culture and HR Team to drive culture change and to develop a skilled and engaged workforce. You will need to be passionate about helping people learn and grow with the ability to be creative and flexible to meet a variety of needs in different working environments. This is a great opportunity for someone early in the career looking for an opportunity to develop, but also for a more experienced professional who wants to use their skills in an organisation that has strong vision to improve the lives of young people and communities.

  • Duties and responsibilities

    Design

    • Work with Managers and Team leaders to identify developments needs for the organisation, teams and individuals using available information and data.
    • Produce a skills matrix that identifies each job role with the correct skill level or skills that need to be taught across all job roles.
    • Identifying and use the best training methodologies, techniques and learning tools, including e-learning, work-based learning, workshops and/ or blended learning solutions.
    • Use identified development needs to design and implement an annual Learning & Development plan.
    • Effectively communicate and promote courses and learning opportunities to staff across multiple sites and disciplines.
    • Communicate course requirements with trainers, facilities, learners and external suppliers with agreed timelines.
    • Prepare learning and development materials/ resources required to support learning activity.

    Delivery

    • Work pro-actively to promote learning and be a reliable point of contact for all learning and development matters
    • Design and deliver learning events face to face and using MS Teams to meet development needs and learning styles, including Corporate Induction, performance management workshops, coaching skills, difficult conversations etc.
    • Work creatively to identify opportunities to meet learning needs using internal expertise, including the co-design and delivery of learning events/ activities.
    • Provide learning and development insight, expertise and coaching to senior leaders and managers, acting as a trusted advisor.
    • Manage supplier relationships and negotiate contracts in order to ensure quality and value for money is achieved.
    • Plan and track spending of the Learning & Development budget to ensure money spent supports business needs.
    • Review and evaluate all existing external training to ensure best value for money, meets the training requirements for the organisation/individual/legislative and where possible seek to deliver in-house or on-line where possible
    • Review learning and development related policies and processes to ensure an effective service that meet business needs and legislative requirements.

    Learning Management System

    • Manage the relationship between the LMS company and YLCAN in order to make best use of the system.
    • Manage the on-going development of the Learning Management System including the identification of courses/ materials to support specific job roles and career pathways.
    • Design and deliver communications and events to increase and develop use of the LMS.
    • Develop the reporting function of the LMS to maximise usage and identify benefits/areas of improvement.

    Evaluation & Continuous Improvement

    • Work with the HR Administrator to ensure course attendance is accurately recorded on the HR system
    • Monitor and report on staff completion of e-learning courses or attendance learning events to meet legal requirements.
    • Monitor and collate L&D evaluation forms, using this information to improve the quality of future learning activities and identify further development needs.
    • Evaluate learning activities to identify transfer of learning into the workplace and longer term benefits to the organisation.
    • Produce reports on learning and development activity using agreed HR performance indicators

    Culture Change

    • Work with the Head of People and Culture on the design and implementation of projects and initiatives that support culture change.
    • Support the organisation in retaining Investors in People accreditation and using the framework to support continuous improvement in how we lead, manage and develop our people.
    • Design and facilitate team building events to promote team engagement and effective ways of working in line with organisational values and behaviours.
    • Support the delivery of well-being activities.