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Customer Service Representative

2 months ago

Warrington, United Kingdom PaxBespoke Full time

Company Description

PaxBespoke, founded in 2019, specializes in providing high-quality, affordable custom wardrobe solutions using the IKEA Pax system. The company aims to revolutionize home storage by offering bespoke options that are practical and budget-friendly. PaxBespoke's mission is to deliver innovative wardrobe solutions that perfectly fit each client's lifestyle and space, while ensuring affordability and functionality.

Role Description

This is a full-time on-site role for a Customer Service Representative at PaxBespoke in Warrington. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Customer Satisfaction and Customer Experience knowledge
  • Strong communication and interpersonal skills
  • Problem-solving abilities and patience
  • Ability to work well in a team environment
  • Previous experience in customer service roles
  • Knowledge of wardrobe or furniture industry is a plus
  • High school diploma or equivalent