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Groups & Events Planning Executive
2 months ago
Become a Londoner
Welcome to The Londoner, a hotel that is chic boutique in spirit andfeeling yetstaggering in scale and ambition. A perfectly engineered collection of spaces, tastes,textures,and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to ourguestsexacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining Londons first Super Boutique hotel.
At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.We are currently looking for aGroups & Events Planning Executive to join our Sales team at The Londoner. The role takes on the responsibility of supporting the Groups Sales & Planning Team with delivering the administrative responsibilities to support Group Arrivals & Stays at the hotel.
Overview:
- As Groups & Events Planning Executive, you willwork closely with all departments in the hotel with the sole purpose ofdelivering bespoke service at all times.
- You will assistwith administrative tasks to support the Sales team with the conversion of Groups.
- Deliver exceptional guest experiences at all times, adding further value to each guests journey and bringing the Londoner core values to life.
- Be mindful of, and promote, hotel amenities, food and beverage outlets and services, and arrange in-house services asrequired.
- Be responsible forthe delivery of Group Resumes with the correct informationin a timely manner.
- Ensure all payments are taken and actioned as necessary for pre-payments and online extranet payments.
Previous experience in the same or similar role is ideal.
A proventrack recordin delivering exceptional customer service.
Understands how to use IT applications: EHL Apps, Microsoft applications, Touchpoint, Delphi.
Advanced ability to use Opera and multi platforms for data acquisition (PMS, Intranet, Preferred Platform, Google,Linkedin,ReviewPROetc).
Maintains excellent telephone communication etiquette.
Impeccable command of English.
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beveragesprovideddaily
Recommend a Friend Scheme of up to £500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, theirfamilyand their friends
Access to a discount platform forall ofthe most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions acrossall ofour hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
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