Business Improvement Lead

2 months ago

Kings Hill, United Kingdom LASER Energy Full time

Business Improvement Lead

£29,000 to £35,000pa DOE

Hybrid/Kings Hill, Kent

As Commercial Services Groups Energy & Carbon Division is rapidly developing with investment like never before, we are looking for a pro-active Business Improvement Lead to support our transformational programme focused on people, systems and process improvements, across two of our energy businesses.


The successful candidate will have a solution focused mindset and will thrive on change. They will manage a range of complex projects from initial conception and planning to business case approval and the all-important delivery. Consistency is key when managing projects, all activities, dependencies, budgets and timelines must be meticulously managed, to guarantee the realisation of tangible business benefits.


In return we will offer you -

  • 25 days holiday, plus bank holidays
  • Never work a birthday again You receive an extra day off for it to enjoy however you wish
  • Generous discount scheme, including gym and retail.
  • Life assurance cover
  • Health cash plan initiative
  • A culture of progression and development
  • Plus many more perks


Key duties -

  • Reporting to the Head of Business Improvement, leading on the day-to-day organisation of transformation projects; coordinating workstreams, managing resources, timelines and budgets, ensuring tangible business benefit and return on investment is realised
  • Creating and maintaining a range of comprehensive project documentation including project plans, RACI charts, risk registers, highlight/status reports as well as presenting at Project Steering Groups, and the Business Improvement Board
  • Holding accountability for the project management of all Business Improvement initiatives and projects in Division, working collaboratively with colleagues on Group wide projects
  • Coordinating and managing a range of internal resources, key stakeholders as well as third parties/vendors, for the successful execution of all projects


What we need from you -

  • Previous experience in a successful business improvement role, whereby tangible benefits have been realised
  • Proven experience in successfully delivering software/systems implementation projects
  • Knowledge of project management processes and techniques
  • Excellent communication skills in coordinating and managing a range of resources, stakeholders and third-party suppliers
  • Strong organisational skills with the ability to present information and analysis in a clear concise manner, adapted to meet the needs of the audience


About LASER Energy

LASER Energy’s mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

Our recently refurbished HQ – based in Kings Hill - is an inviting co-working space where teams and colleagues from the wider business can come and enjoy an inclusive, vibrant space to work and socialise alike. Our work-from-home policy allows you to adopt a working pattern that best suits you, ensuring you the perfect work-life balance.


About Commercial Services Group

Being part of LASER Energy means you are also part of something great, our parent company Commercial Services Group.

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 28 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.

  • Business Improvement Lead

    2 months ago

    Kings Hill, United Kingdom LASER Energy Full time

    Business Improvement Lead£29,000 to £35,000pa DOEHybrid/Kings Hill, KentAs Commercial Services Groups Energy & Carbon Division is rapidly developing with investment like never before, we are looking for a pro-active Business Improvement Lead to support our transformational programme focused on people, systems and process improvements, across two of our...

  • Business Improvement Lead

    1 month ago

    Kings Hill, United Kingdom LASER Energy Full time

    Job Description Business Improvement Lead £29,000 to £35,000pa DOE Hybrid/Kings Hill, Kent As Commercial Services Groups Energy & Carbon Division is rapidly developing with investment like never before, we are looking for a pro-active Business Improvement Lead to support our transformational programme focused on people, systems and process improvements,...

  • Business Improvement Lead

    2 months ago

    Kings Hill, United Kingdom LASER Energy Full time

    Business Improvement Lead£29,000 to £35,000pa DOEHybrid/Kings Hill, KentAs Commercial Services Groups Energy & Carbon Division is rapidly developing with investment like never before, we are looking for a pro-active Business Improvement Lead to support our transformational programme focused on people, systems and process improvements, across two of our...

  • Business Improvement Manager

    1 month ago

    Kings Hill, Kent, United Kingdom LASER Energy Full time £29,000 - £35,000

    Business Improvement Manager£29,000 to £35,000pa DOEKings Hill, KentWe are seeking a Business Improvement Manager to support our transformational programme focused on people, systems, and process improvements across two of our energy businesses.The successful candidate will have a solution-focused mindset and thrive on change, managing complex projects...

  • Process Improvement Team Leader

    6 months ago

    Kings Hill, United Kingdom Cabot Financial Full time

    **Here at Cabot, Kings Hill (ME19 4UA) we're on the lookout for a Process Improvement Team Leader join the Process Excellence team on a permanent basis!** The successful person will identify opportunities to change or improve the way we work that could improve operational execution or identify innovative solutions that ensure delivery of good outcomes and...

  • Business Analyst

    4 weeks ago

    Kings Hill, United Kingdom CV-Library Full time

    Our client, a well-established and hugely-successful business in the Financial Services industry located in Kings Hill is seeking a Business Analyst to join their friendly and driven team on a permanent basis, assisting in providing a clear vision and roadmap for the business moving forward. As a Business Analyst you will be working closely with multiple...

  • Business Analyst

    1 week ago

    Kings Hill, United Kingdom James Frank Associates Full time

    Our client, a well-established and hugely-successful business in the Financial Services industry located in Kings Hill is seeking a Business Analyst to join their friendly and driven team on a permanent basis, assisting in providing a clear vision and roadmap for the business moving forward.As a Business Analyst you will be working closely with multiple...

  • Customer Onboarding Specialist

    7 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    Job Title: Customer Onboarding Specialist We are a leading supplier of connectivity solutions, dedicated to providing cutting-edge phone systems to businesses. Our mission is to facilitate seamless communication experiences for our valued clients. Currently, we are seeking a highly skilled and professional Customer Onboarding Specialist to join our team and...

  • Business Analyst

    2 weeks ago

    Kings Hill, United Kingdom CV-Library Full time

    Job Title: Business Analyst Contract: 12 Month FTC Location: Kings Hill (Hybrid - 2 days office based per week average) Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Business Analyst to play a key role in delivering new systems and solutions. This is a fantastic...

  • Debt Recovery Agent

    6 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **Job Title: Debt Recovery Agent** We are a leading connectivity supplier, specializing in cutting-edge phone systems for businesses. Our commitment is to provide seamless communication solutions tailored to our clients' needs. Currently, we are seeking a highly skilled and dedicated Debt Recovery Specialist to join our team and ensure the timely recovery...

  • Head of Customer Service

    6 months ago

    Hampton Hill, United Kingdom Absolutely Recruitment Full time

    **Head of Customer Service & Business Improvement** **Based in the Hampton area, Surrey** **Salary: £53, 000 per annum plus generous benefits package +bonus** We are currently recruiting for a Head of Customer Service & Business Improvement on behalf of one of our clients, a well-established organisation based in the Hampton, Surrey area. The purpose of...

  • Solar Appointment Booking Specialist

    8 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **Solar Appointment Booking Specialist** **Company Overview**: Shine Solar, a leading player in the renewable energy sector, is driving change in the UK's solar energy landscape. With strategic partnerships with top UK suppliers, we're poised to make a significant impact in residential solar. We're expanding rapidly and seeking motivated individuals to join...

  • Solar Appointment Booking Specialist

    8 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **Solar Appointment Booking Specialist** **Company Overview**: Shine Solar, a leading player in the renewable energy sector, is driving change in the UK's solar energy landscape. With strategic partnerships with top UK suppliers, we're poised to make a significant impact in residential solar. We're expanding rapidly and seeking motivated individuals to join...

  • Customer Care Assistant

    7 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **Job Title: Customer Care Assistant** Hey there! We're a connectivity supplier, providing cutting-edge phone systems to businesses. We're all about making communication easy and seamless for businesses. We're looking for a Customer Care Assistant to join our team and help us deliver top-notch service to our clients. As part of our Customer Care team,...

  • Telecoms Leasing Specialist

    8 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **About Us**: National Business Communications is a market-leading cloud communication SaaS Unified Communications provider. We specialize in providing cutting-edge communication solutions to businesses nationwide. With a focus on excellence and customer satisfaction, we pride ourselves on our expert-level knowledge of products and services, as well as our...

  • Business Analyst

    1 week ago

    Kings Hill, United Kingdom PDR Solutions Ltd Full time

    Job Title: Business AnalystContract: 12 Month FTCLocation: Kings Hill (Hybrid - 2 days office based per week average)Our client, a global leader in the charitable finance sector is undergoing an exciting transformation and is seeking an experienced Business Analyst to play a key role in delivering new systems and solutions. This is a fantastic opportunity to...

  • Business Operations and Business Assurance Officer

    7 months ago

    Kings Hill, United Kingdom Charities Aid Foundation Full time

    **Job reference number**:MW053 **Contract**: Permanent, full time, 35 hours per week **Location**: Kings Hill-based (Kent) with hybrid working (2 days per week in the Kings Hill office) **Salary**: Circa £33,000 per annum Are you passionate about customers and ensuring they get the right outcomes? We’re looking for a talented BOAT Complaints Officer...

  • Business Support Officer

    7 months ago

    Kings Hill, United Kingdom Kent County Council Full time

    Advert An exciting opportunity has arisen for a part time Business Support Officer within Integrated Children’s Services, SNTM Childrens Social Work Team. The post is part time, based at Worrall House with some home working. If you would like to be part of a busy team helping to support the children and families of Kent, then this could be the position...

  • Sales Agent

    7 months ago

    Kings Hill, United Kingdom National Business Communications Full time

    **About Us**: Shine Solar, a dynamic player in the renewable energy sector, is revolutionizing the solar energy landscape across the UK. Backed by an alliance with leading UK suppliers, we're poised to make a major impact in the residential solar market. We are seeking results-driven individuals to join our team as Sales Agents. If you thrive on challenges...

  • Cloud Data Governance Lead

    7 months ago

    Kings Hill, United Kingdom Cabot Financial Full time

    Are you an experienced Cloud Data Governance Lead? Do you have Data Governance and Data Modelling experience? Do you enjoy leading workshops and engaging with stakeholders? If you’ve answered yes, then you could be the right person to join the Data & Analytics team! **What you can expect as a Cloud Data Governance Lead**: - Salary of £65,000 -...