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Service Coordinator

2 months ago

Banbury, United Kingdom Cameo Consultancy Full time

We are looking a versatile Service Coordinator to support the busy service team on a full time, permanent basis, in Banbury. Your prime role will be to support the service team with all administration, with accuracy and excellent attention to detail. Offering a salary of up to £27,000 the role is working onsite.

You will be joining family orientated, friendly and supportive company who provide products and services to the automotive industry. They are a name in their industry and have been trading over 25 years.

Key Accountabilities for the Service Coordinator:

  • Processing engineer paperwork
  • Liaising with field engineers when necessary
  • Managing all service invoicing generated from engineer visits
  • Maintaining and updating CRM database
  • Dealing with stock queries, stock management
  • Checking engineer reports and generating customer invoices
  • Dealing with calibration paperwork
  • Filing of all data and carry out all other administration tasks as required
  • Provide excellent customer service when dealing with customers and engineers
  • Processing all parts paperwork
  • Keep records up to date of actions taken
  • All other administration as necessary

Key competencies for Service Coordinator:

  • Strong, organised administration skills
  • Solid customer service skills
  • Experience of data entry
  • Good excel skills
  • Highly organised
  • Meticulous attention to detail and accurate
  • Good interpersonal skills
  • Strong communication skills
  • Strategic problem solver
  • Data collection and ordering processes
  • Adaptable in a changing environment

What's in it for you?

  • Salary of up to £27,000
  • Working hours Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 with an hour for lunch
  • 25 days holidays + bank holidays
  • Social events
  • An established business
  • Working with a friendly and supportive team
  • Free onsite parking